Muncie Social Security Office

Muncie Social Security Office

The Muncie Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Muncie Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Muncie Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Muncie Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Muncie Social Security Office

    Amanda Snow
    Never answer the phone, want to hold documents hostage for extended periods of time( drivers licenses etc. In an unmonitored drop off box) like people are able to drive around for days at a time without it. I have had the worst experiences replacing cards for my daughter and I after ours were stolen. When you do actually get to talk to someone, they are RUDE! typical government run organization, always getting the run around and making it harder than it needs to be.
    Taylor Garrett
    This is the worst place you could go to get your social security card, on the paper on the door they told us to make an appointment but did not pick up the phone and there was no one even at the office other then the people working there and us waiting in the empty parking lot. They just didn't want to do there job, we called for over 45 minutes straight and couldn't even talk to one person.
    David Fischer
    I've had them be rude, disrespectful, and refused to answer the phone. They even have hung up on me just for asking for a supervisor. Just today November 15 2021 I call then go through the wait time. But each time it was my turn to speak to someone it rang once then went silent and would go on like this. That means they picked up but wasn't gonna talk hoping I'd hang up. Mind you this is a half hour before they close at 1pm which is early for them. I have a deadline to acquire documents from them for a review for other benefits but am having issues getting them to do anything. If they don't answer the phone I can't get these documents. Their building is closed for non-appointments so I can't just go up there. I have to do things by phone. Very unprofessional and disrespectful to people's needs and something needs done about this.
    kailey white
    LINDA was the rudest person that my family had to deal with. screaming & yelling at my little brother. She needs fired. Cannot believe she is even employed. By far the worst person my family has ever dealt with.
    Anon Y. Mous
    if i could rate zero stars, i would.nwhen i arrived for my appointment, the elderly couple scheduled before me said they couldnt get inside due to the locked doors- i also tried opening them.nni called and told the receptionist the front door was locked and that we were here for our appointments. she denied it and was adamant they were unlocked and refused to even get up and check.nnmy mother started getting irritated and the receptionist told me tocalm her downbefore continuing to speak with her because it wasdisrespectfulthat my mother was getting agitated (ie. sighing, mumbling, asking me what's happening)nnshe then hung up on me afterwards and refused to answer any of my calls.nntake my advice, drive to richmond ss office instead- you actually get treated kindly and respectfully there.
    Alex Eicher
    They rarely answer the phone, I need to have a paper printout by tomorrow and ive been waiting half an hour.
    Stephanie Mcavinchey
    Gotta jump through hoops to even get a replacement card and they're not nice about it.
    Cierra Lee
    Unfortunately, a majority of my experiences with the social security office have been rough. Iu2019ve called several times asking the same question and Iu2019ve gotten wildly confusing answers and different answers from everyone Iu2019ve spoken to. Understandably, Iu2019ve worked in customer service and understand that thereu2019s not a guide for everything. But I was hoping that people working for the government would be a bit more efficient with consistent answers and solutions. My friends have also talked about similar experiences. The only reason I rated this two stars was because of an amazing employee that helped me when several operators havenu2019t.
    Lboogie2526 Lboogie2526
    They are extremely rude and don't know how to talk to you like a customer service person should be able to. And it takes forever for them to answer the phone, Which is terrible if you ask me cause there should be plenty of customer service people that can answer the phone and help you with whatever it is that you need help with period!!! ud83eudd37ud83eudd26ud83dude12
    Kylee A
    They never answer the phone Iu2019ve been told by a manger a staff member would call me and he never did. Itu2019s happened several times and itu2019s getting annoying half the employees are rude. Learn customer service
    Jen SimplyJen
    After going through the lengthy phone prompts (press 1 for this and 2 for that etc.) I was able to speak to a personal social security phone rep and she was polite, efficient and helpful. My daughter had an appointment in office and due to winter weather I was unsure if we would be able to make it due to her health and weather advisories. The representative was able to switch our appointment to phone rather than office quickly and answered all of my questions. It was very much appreciated during a stressful time with a medically complex child. I didn't expect it to go that smoothly after reading these reviews but I decided to submit a positive review so that others could see that was also possible. Often we only see the negative but rarely do people take the time to submit a positive experience.
    Duane Starr
    Called early the previous day and phone was answered within a couple minutes. Lady was courteous and said I could make an appointment or do walk-in. I arrived around 9 the next morning and was waited on in about 15 minutes. Again treated with courtesy. About 15 minutes later I was signed up for benefits and out the door. For those complaining about the phone not being answered, if I'm there, I'd rather be waited on than have someone sitting on the phone answering questions that could probably be answered with a little effort on the net. Cut em some slack!
    Nicole G
    Horrible at answering calls, and terrible customer service.
    Robert Ruble
    Convenient Social Security office location near downtown Muncie. Helpful, knowledgeable staff.
    Travis Hays
    Sent my papers in for my social security card and itu2019s been two months and they keep saying itu2019s pending
    Kara C.
    The lady that helped me was so polite and patient! The hours are posted clearly on their site and the wait wasn't long at all.
    Christine Cothern
    Every one is very helpful and nice.nI just need a phone number so i can call them per the main soc security office , they did not have the number
    I realize it's probably a tough job, but I don't understand why they have to be so short and rude. I'm disabled. I don't want to be but I am. It can really hurt a persons feelings.
    Rachel Smith
    linda english
    Now there is Nobody in there quiet and peaceful ud83dude42
    Larry Wooten
    no ever answers the phone you would think as much money the government waists the could add another line
    Tiberius Blood
    They are terrible. They don't return calls and there rude
    Lisa Turner
    You call 747-5513 and the phone rings endlessly with no one ever picking it up.
    Craig Purdum
    Hours:nMondayt9:00 AM - 4:00 PMnTuesdayt9:00 AM - 4:00 PMnWednesdayt9:00 AM - 12:00 PMnThursdayt9:00 AM - 4:00 PMnFridayt9:00 AM - 4:00 PMnSaturdaytClosednSundaytClosed
    Orran Burch
    Wait is way too long. The people aren't very helpful either.
    Heather S
    Give us a phone number that works, or answer the one you have!!
    Lynette Tepe
    Get more than one telephone line
    pretty little psycho
    Robert Dubois
    Brian Stockton

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