Pekin IL Social Security Office

Pekin IL Social Security Office

The Pekin Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Pekin Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Pekin Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Pekin Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Pekin IL Social Security Office

    Rylee Abigail
    I needed to get my last name changed on my social security card. Turned it in the beginning of January, didnu2019t receive anything for a month. Called them back. They said I forgot to sign something. Okay and you couldnu2019t of called me a month ago to tell me that? You have my number! In two days I get it back and sign the thing I needed to sign. Gave them everything they needed! Still nothing in the mail and itu2019s been two weeks! Now they arenu2019t even answering phones. It says itu2019s busy or I will be on hold and get hung up on. Place is a joke!
    Wendy Rogers
    Office is not open. Have to call them. Refuse to come to door at this office to accept my application for Med B. Sit in car for over 20 min until office answered my call then refused tobtake my application at door. Had to mail it to them. Drop box in front was closed till following Tues. This is bunch of craped!!!!!
    Krissie Finch
    This is the most unprofessional, poorly run office that I've ever encountered. The people start off a conversation rude, end it rude and still don't do their job. They need to fire everyone in there and hire people who want to work.
    Shawn Schwindenhammer
    Son, has been waiting on payments after his mom passed away!! Took them 3 months and are still waiting!! You can never get ahold of anyone if you call, and if you do they are VERY RUDE! They act like they are So busy and they donu2019t have time for you. Mrs. Appele was the most rudest of them all.... John is rude and sounds terrible on the phone. If you donu2019t like your job, find another one!!!
    Michelle Hunt
    One star because they actually answered their phone unlike Springfield office, but rude .
    Jill Berg
    Very rude customer service and took way longer than the time they promised to receive my new social security card. Try to go to any other office if possible!
    Ron Stone Jr
    This particular office makes you feel like it's there personal money they are dealing with. VERY poor phone help. Especially one particular FEMALE, name is unknown. They wont even look at there computer screen to see what the problem is. They want to argue with you just so you wont call andDISTURBtheir day. VERY POOR SERVICE. I'd suggest visiting any other office.
    Deanna Otto
    I have never been there and it not take more than 30 min! Even if I am only trying to drop off forms. There is never more than one person at the window unless they are switching out! I recommend using the online sight if at all possible.
    Eve Dirks
    The most rude customer service I've ever experienced from a man named Craig. I would avoid this office at all costs.
    Austin Wilkinson
    The people that run this office are some of the rudest people I have ever met! If you can, AVOID THIS OFFICE!
    Me Ok
    So rude!! Unprofessional...
    Mandie Ragland
    Called to ask about my new ss card cause I got married,sent it off well over a month ago and the guy that answered was very rude.
    Casie Stevens
    The only good thing about this office is the security guard, he is very friendly and the only person that tries to help make sure you have proper forms.
    Roy Blackburn
    Security guard came at me in very threat manner and scared by yelling at and threating gesturs
    Terra Coon
    I have been there twice, and the person at the front desk was extremely rude both times.
    Holly Dorsey
    Dropped off application
    Hannah Letteney
    Great other then the wait time!! The wait time is for the birds!! Need more people on hand
    Earl Hiland
    Not open can't get in
    Cindy Love
    Able to explain all questions I had
    Don Lewis
    It was closed
    Jane Smith
    Bree Morris
    Patricia Bush
    90 0po
    Kadyn Mann
    Elizabeth Nauman
    Crystal Mason
    Michelle Eyrse
    Malachi Palmer
    Kay Brown

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