Hillside IL Social Security Office

Hillside IL Social Security Office

The Hillside Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Hillside Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Hillside Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Hillside Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Hillside IL Social Security Office

    Juli D
    One star for the officer that was helpful over the phone. The 2nd star is for the officer processing my case smooth and quick. Third star for the doorman/security who was very polite. Time management is important for me so when I schedule an appointment and I'm on time I expect the same from the office. The doors should not be closed. I had to bang on the door until someone let me in.
    Luke K
    Received a letter to come in for an appointment and took forever to even get into the building because of covid policies which aren't even clear and its been 2 years of this by now. Then get told the letter is wrong and was supposed to be a phone appointment but never got a call at the time either. Also when trying to call the agent listed they don't answer. This is dance around is just pathetic from the ssa and people in charge need to be held accountable for wasting everyone's time.
    La Niece M Dennis
    terrible service Everyone needs to be replaced this is too important of an establishment for no one to answer the phones i just waiyed 45 minutes on the phone just to be redirected by a 1800 person who informed me of the terrible service i would recieve no appointment can be made because no one answes the phone whoever is working is literally sitting in there collecting a check from work while completly neglecting their job zero stars
    Emily Schwartz
    Unable to drop off documentsnUnable to speak to a representative without an appointmentnUnable to make an appointment via phone as the call drops of no one is available.nnIt seems like this office is closed.
    Kelly Centeno
    I have called for a week, multiple times, different times and no one EVER picks up the phone.
    Awatif E
    No one answers the phone, or they might pick up and then hang up on you! How are we supposed to schedule appointments if no one is answering the phone and you canu2019t schedule anything online? I donu2019t know what to dou2026!!!!!
    Tony Garrison
    6-24-2021nRe: Ms. Jordan at the Social Security Administration, Hillside, IllinoisnMs. Jordan was so helpful and patient in helping me to try and reinstate my SSDI payments. I was on the verge of panicking thinking that this was going to be more complicated and involved. I am on SSDI in a suspended status.nMs. Jordan explained step by step what I needed to do and went beyond the call of duty. She spoke to me in a professional and understanding manner.nnMr. Garrison
    Cynthia Benson
    Not open, and you donu2019t find out until youu2019re at the door. No one answers the phone, no appointments can be made online. Do not go here!
    Oxana Pushmina
    Very quick. Was in and out in 45 minutes. Staff is very friendly and courteous. Clean facility. The security man helped me to park by directing to the empty spot available and also helped me to complete a ticket issuance process inside the building. A very nice experience with Social Security.
    Gia Olin
    I have spoken with three different people from that facility and every single person has been professional, friendly and courteous. I have never in my life experienced such satisfaction from a government agency pertaining to their excellent customer service. I would absolutely recommend this facility to everyone that I know.
    Toma R
    This office is the friendliest, most efficient government office Iu2019ve ever encountered. Every employee, from security guard to supervisor are patient and courteous.nnIu2019m helping both my elderly mom and brother at this point of life and never has this office given me the run-around, even when things have been a bit confusing and frustrating. Itu2019s refreshing to see good customer service still being given. Thank you.
    Laura bravo
    I don't usually say this about government offices but it was a great experience!nI was in and out of there in 15 minutes and that includes the 5 that I waited for my number to be call.nThe girl/lady that helped me was very nice and helpful. She answered all my questions and process my application fast. I dont remember her name but she had beautiful blue eyes ;)nThanks for the help.
    Alexandr Karabut
    On Wednesday, April 3, 2019, after I been waiting for one hour to see unprofessional and not competent social security clerks from Window B and C, I met with huge bureaucracy, because when I asked them to fix misspelling in my first name that was made by SSA, they told me to bring my citizen certificate as a prove of my name, while I brought 3 pieces of state ID and Passport which is more than enough to change your name. According to the SSA site, to change your name you should provide passport and one piece of ID. I told them that Passport made only on basic documents such as citizen or birth certificates, but they still request for certificate. Thus, my question is! How long this country will keep such bureaucratic employees on important government places??? Thank you for wasting people time!!!
    Sam Boggess
    Waiting on phone for 40 minutes still no response
    Carol Melville
    I have been to this office two times. Both visits were extremely helpful to me. All of my questions were answered and explained in detail. The person I spoke to was very friendly and organized. I accomplished everything I needed to at each visit.
    Oscar Diaz
    An abomination of a place. Extremely long wait times, misleading instructions, would not recommend at all.
    Jay Joseph
    They still closed due to Covid!
    Amanda Peterson
    This office is not open and has not been open since COVID started. Do not waste your time by going to this location!
    Isis Johnson
    Yes there is a waiting time depending on what u r coming for but they were helpful
    Mike Raffe
    This office continues to misplace documents or oblivate documents they call you almost a year after they lost your stubs -then tell you for $2.00 over your allowed earnings -your entire disability check will be suspended. This place holds incompetent staff -you can ask the same question and get three different answers. We just adopted a special needs child and per the recorded court documented subsidy it states the child's ssi will remain and we will be the payee -they decided other than the courts of his SSI benefits to be suspended. The order is as clear as day simple as the ink on the document and they cant comprehend it.
    Angelina Carter
    Maria Mika here with a special needs child. Four yearshereat Hillside. Great staff. I luv them at Hillside. People you Must be patient other people before you in line. Come with a relaxed mind and all will be fine. Earliy line waiting helps. Earlybird always gets worms! Thank you all to S>S> staff ty 4 coming into work and helping Myself & My family. God Bless. AUG 25, 2016
    Public Truth
    Thankful this place exists. Mrs. Santana was quick and professional. More social democracy is badly needed in the U.S and this office makes life less onerous.
    Adam Wahbeh
    The website says the store is open but it is not bad experience with them nothing is open
    Linda Willis
    Was in and out with no problem. Don't know if it had something to do with going on a Tuesday or not, but nevertheless, I was pleased. The person who I saw was truly courteous.
    Peter Higgins
    There's a minimum wait for the services rendered Is10 minutes. Some of the stories from the clients are ridiculous. A woman tried to claim a guinea pig as a dependent and a man claimed he was Yakov Smirnoff.
    Adrian Cardase
    Its very very professional place!!! Nice people!! They really love what they doing!nMy appointment was like 15 min!!! Super fast!! :)))
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    don't waste your time here
    Arlene Smith
    The first person stated thry could not help with replacement second person assisted on phone and made me aware of the scam
    anna karasinska
    Well I finally got somebody on thePhone And he hung up on me while I was still speaking to him
    Noreen Mcknight
    Very quick setvice. They patiently answered all my questions. I leave there confident in the knowledge that I have gathered, each time.

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