East St Louis Social Security Office

East St Louis Social Security Office

The East St Louis Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at East St Louis Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the East St Louis Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at East St Louis Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For East St Louis Social Security Office

    Called four other SS offices trying to get a question answered, had dropped calls or was left on hold for almost an hour. The East St Louis office picked up in less than two minutes and was so pleasant in helping with my questions!
    Bessie Hairston
    Mrs.kemp was so nice and helpful, she done everything she said, very professional.
    Mike Nulsen
    I am currently being held liable for an SSI overpayment that happened from 82u2019 to 91u2019. That puts the overpayment beginning when I was 4 and continued until I was 13. My father was not a good father. He is now deceased and my mother has memory loss. They said they u201cassumeu201d the extra money went towards my benefit. If you count my dad going out every night being on drugs and getting drunk, than yeah. SSI should know better than to u201cassumeu201d something like this. The total I am being forced to pay back is $18600.00. I currently survive off of my once monthly disability payment. Now with them wrongfully taking money out of my disability I am severely struggling to pay bills/medical expenses/medicine. Two of the many medicines are required to live. Iu2019m picking and choosing what I get and going days before getting some refilled. You should feel protected by your own government. Mine is taking money I donu2019t have for something my deceased father did over 30 years ago. This just makes me feel sick and saddened.
    zainab zolita
    Most horrible place ever, they can't do anything right. Something needs to be done about this place its ridiculous.
    Sarah Wiszkon
    I went to this Social Security office when I lost my social security card because it was the only one I could get to without having to take time off work. It was easy to get to; security was excellent (polite & thorough, but not intimidating); the staff was exceptionally friendly; my wait time was reasonable (and I went towards closing time); and the facility was clean & comfortable. Don't let the location turn you off - I didn't feel unsafe about myself or my vehicle at all.
    Daniel Godoy
    You donu2019t get any help there at all. They keep putting you on hold and never come back. Then they hung up.
    Belinda Harris
    They need a drop box because I sent items there and nobody can find them. I had to send in paperwork because someone who works there changed my birthday in the system, now Iu2019m stuck in limbo because of them.
    Jacqueline Smith
    I've been trying to call them back for a week now at the number provided! When I do someone answers the phone and does not speak. Then eventually hangs up! I recently moved to Ohio and gave Ohio the information that Illinois needed. So I wish they would leave me alone and let my new office handle my case! Because they can't even answer the phone correctly here!
    Frank Murphy
    Slow people on vacation I mean long lunch breaks the lobby hold about 50 people well today it was about 65 people with no movement in sight it was also like that in st.louis nxt to the art Museum just need a copy of my social security card for wrk.
    Latashabaileyaustin Austin
    I just called talked to someone then hung up on no call back or anything why answer if you donu2019t want to help smh
    Antaneisha Hoskins
    I called the number and was on the phone for a hour and still havenu2019t been able to get ahold of anyone this is my second day trying to talk to them
    Stacie Rhymer
    This was a mess I have been waiting for my daughters benefits to get straight from about February. When I went to this circus I was told I was not my daughters mother WHAT???????? These people are crazy and do not know how to work with the public.........If I'm not her mom, who is?????? Do you people at SS know something I don't????? So funny
    Kenneth Moore
    I am very impressed on how professional they are and answered all my questions and resolved my problem think you
    Darnell Murray
    Staff are efficient and we'll prepared to assist me.
    Steve Heinemann
    The people are friendly enough. However, it is impossible to get them to do anything that is in the least bit out of the ordinary.
    Precious S
    Theses people are not friendly but the guard is cool as hell.
    Good service. The staff are awesome
    Karen Cuvar
    I received EXCELLENT service today!
    Shaquille Adair
    Helped me alot
    Takeila Blackwell
    Great service
    Jeremy Genin
    Federal building in Estl
    Cassia Jordan
    Lavadius Eubanks
    Horrible service
    Teresa Love
    Jonathan Sanchez
    David Soomro 35
    Deon Rogers
    Jahlicia Bowers
    Jamel Life1
    Amber Garrione

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