Alton IL Social Security Office

Alton IL Social Security Office

The Alton Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Alton Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Alton Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Alton Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Alton IL Social Security Office

    Julia Bernice
    Tried to go to this office today to help my uncle change his daughters social security card since she was adopted by him recently. I pulled up to the office to find out it is closed until further notice. Can you update your website and Google page to reflect these changes? Ridiculous. I should not have had to travel over 30 minutes to a location that is CLOSED. Absolutely ridiculous donu2019t come here. Posted 4/5/2022
    After plodding through the internet access, I was informed that I was locked out of MY records because -- among other reasons -- I was indicating the wrong email address! I have only had it for a decade or more and receive 700-900 emails a week. But the people in Alton were able to answer my question concerning Medicare payments. KUDOS to them!!!
    A C
    I've spoken to 4 different people at the Alton IL office over the past 3 months and all were EXCEPTIONAL. Just super nice & helpful. It's an important job, walkingcluelesspeople like myself thru a confusing process. This group deserves 5+++ stars.
    Cedric Hampton
    With last few jobs I have had I have followed their procedures for reporting the monthly income, but they continually hit those who are disabled with fees like we are trying to cheat the government or are rich! The monthly income for SSDI is less than $800 which is lower than the average cost of a one bedroom apartment not including the bills and essentials of living! This is abuse, neglect and discrimination towards those who have a disability and it also occurs in the workplace! Then the government needs to fix it or those of us who have been suffering from it needs to take stand and legal action if change is not made!
    Sheri Carrington
    They are closed the office won't open again until maybe Tuesday and only from like 9-11 am only for now. Call
    Rudolph Reeves
    I am very pleased with the support and service that I am able to receive from the company helping me get my money and business up and operational, I am going to recommend them to all of my business colleagues.
    A Pfeiffer
    Who enjoys going to any government office? Not me! But this office is on point! Friendly lady who eventually waited on me, and the security guard is good at his job but also very friendly (not to mention good looking! lol). The customers are usually the problem and cause a slight delay. Did have about an hour wait. But hey, it's the SS office. In and out in 2 minutes once called back. Keep up the great work!
    Danielle Chatham
    Hoover was absolutely wonderful. He took his time to go out of his way to verify something and he was beyond nice. I was in and out in 30 minutes. By far the best experience Iu2019ve ever had at the social security office. Thanks Hoover!
    Annau2019s really great to work with. Iu2019m still awaiting docs, which is beyond this officeu2019s control. Overall, good customer service.
    Danaca Long
    They mailed my replacement social security card however I never got my ID mailed back to me.. also Iu2019ve been on hold with them for damn near 3 hours and have been disconnected 4 times already
    Mike Rankin
    Wow came in at 9:54 and left at 10:54 wasn't too bad of a wait when my number was called the gentleman answered my question professionally and had a great sense of humor giving it a 5-star rating thanks for being so professional
    Tamsone Barley
    I haven't had an experience here yet. Though, based on the first person's comment, I wanted to share the ACTUAL office hours with all of you:nnMonday & Tuesday: 9 a.m. - 3 p.m.nWednesday: 9 a.m. - 12 p.m.nThursday & Friday: 9 a.m. - 3 p.m.nnExcluding weekends and federal holidays
    Thomas Finley
    It has taking me with my grandparents over an hour and we have not been called yet. The security gard is really good give him a raise.
    Jiller B
    The man at the counter was rude, and dismissive. I would love to know where to make a formal complaint about him. He needs a lesson in dealing with the public. Total JERK
    Kayla Loucks
    It was real fast. Walked in got a temp. Ss card. Walked out. 15 mins or less
    Jewl Marrs
    It took me 23mins to get through. I was disconnected 6xs
    Ladiee Finesse
    This number is a waste of freaking tome.. all they do is have you on hold for a while just to hang up on you
    Ian Parsonage
    Waste of time them giving you a number to call for updates - it re-routes to central government where the wait time is always >90'
    Joseph Lee Dollinger
    I am pleased with this office they're very friendly and helpful
    Henry Hardwick
    Spazoid 649
    Got my number and was out in 30 minutes and it was packed
    Liandre Mclaren
    I like this place that they are very sweet and nice people that help me out with that information
    Olicia Taylor
    Need to know what i need to bring for appt. To start disability
    Rose Goode
    You have to go and be there before they open up
    Sharon Heitz
    Always friendly and professionallynPleasing.
    Anna Enriquez
    It fast
    Percy Polk
    hours are not accurate
    Sandra Young
    Terri Knight
    Gil Agee

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