Twin Falls Social Security Office

Twin Falls Social Security Office

The Twin Falls Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Twin Falls Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Twin Falls Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Twin Falls Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For Twin Falls Social Security Office

    Karissa Caso
    Simply trying to get my name changed so I can update my license (just got married and moved here from out of state). Can't contact them by phone and you have to call to set up an apt. I waited 8 mins the first time I called and then all of the sudden, there was nothing no music, no ringing. The second time I called it said they were busy assisting other callers and didn't even put me on hold just hung up. The third time it put me on hold, rang once and then hung up. At this point I'm really frustrated.
    They are not very helpful or kind. They hang up on me when I wasn't even done with my questions nor did anything get resolved. We have been having issues with this for months. They get the information wrong and then cancel any help that we are depending on for our child who is disabled. They don't want to see you in person which is a horrible way to get things done over phone calls and mail when they aren't willing to help accurately and efficiently. I wish I never had to call here or need their help but since we do, I wish they were polite, professional, and helpful. People who actually care and get things done and resolved.
    Kristy Mace
    Always got assistance if a new social security card was needed. Helpful and efficient at any questions asked at twin falls office when I needed to ask questions. Always had short wait time in office in twin falls idaho. Was wondering if all employment was reported to social security in the state of idaho though??? Tried to get registered on website but customer service not helpful because I could not remember answers for account from years ago. Now the ID me is saying I live in Colorado instead of idaho. Was not allowed to finish state I'd verification I was timed out.
    Josie Leuze
    If the website says you're open that means the building is open. Fix it ran all the way down here to find out you're not open. Your phone lines have been busy all day we have trying to calling you numerous times. This is getting ridiculous.
    Harlee Manda
    I would give 0 stars if possible. I completed a replacement card application online, then sent in the requested information. I never received any updates on my replacement card status. I call the local office hoping to get some help. The man on the phone was very rude, not helpful, and not professional whatsoever.
    I have never dealt with Social Security in my life. Today I contacted them on the phone and waited less than a couple of minutes to talk to an agent. She was very nice and courteous. I asked my questions in regard to receiving Medicare at the age of 65 and what I need to do. I found that I could handle it all online. She was able to give me the address online of where to find the application and I found no issues whatsoever. I firmly believe that many times the tone of the Is set by the tone of the caller and it puts the employee handling the call either on her guard or helps her to be more relaxed. throughout my life I have always treated people like that on the phone or in person With respect and Iu2019d venture to say more than 95% of the time I found that even calls that should have been hostile come out with at least aNeutral tone and the problem can be resolved. As with anything thereu2019s always the exception to the rule and I have found through life that 1% of the people will always be a problem. But so far my dealings with Social Security have been one call and a pleasant one at that.
    Leslie Rich
    My daughter is autistic and at a 3 year old level. She receives ssi for her disability as she will never be able to function on her own. I received a mail in the letter stating that ssi is no longer making you get ahold of them regarding how much money goes into your account. Reading this as I no longer have to tell them my income and that my daughter will receive the 278 a month (which as any parent of a disabled child knows costs much, much more for therapyu2019s, driving, time etc etc) ssi gets ahold of me 1 year later after I started my job and says I owe them back all, that they said no longer needs to be reported... over $3000 worth back to them!!!!! I tried explaining to Maria on the phone for over an hour that they sent a letter stating I no longer had to let them know of my income. She immediately said upon talking about it for the first time, u201cI am in charge here at this office and I will deny you of any help!u201d She slipped at one point and said they have papers I could fill out in any case of a misunderstanding to fill out and they could reconsider the case. I asked her kindly at least a hundred times. Please send me the papers because it is an honest misunderstanding of them saying I did not need to report to them my money situation. She said, u201cno. I will not send you the papers because I will be looking at them and I will just deny it!u201d SO RUDE and completely unhelpful, understanding and heartless. Not only do single mothers with children struggle but my daughter struggles!!! She will never be able to live on her own like we all have the privilege of! And she is denying me the right I have by law to fill out the paperwork...that she will already deny it! My mother also read the paper ssi sent me and said, u201ccool, you wonu2019t have to let them know any longer about your bank account and Mia will always get her ssi.u201d This person Maria could care LESS about any childu2019s or families struggles and wants me to come up with over $3000 (which she kept overdoing the math and I kept having to correct her) without filling any paper and my daughter and I having no rights!!!!! I have never in my life wanted to get a lawyer but now I have to deal with lawyer fees in addition to the 3000, and stress and time. Zero customer service skills. How can they do this to a disabled child?? If I could give a zero I would. Last time I checked they did not have a 4 star. They had a 2 a few months ago. I wonder how many fake accounts are giving them higher. This agency and this worker deserve a 0 star!!!
    Jennifer Bryant
    Thay are rude! Rude! Rude! Rude! Oh did I mention rude? And unhelpful dont like thier jobs! Especially the red haired guy with the beard and glasses who I seem to always get! Richard and the mexican lady are Very Nice and helpful, but I guess they like to chase people out of there and thats why they put that rude guy up there!
    Cheri Martin
    Would not give his name and hung up on me 3 times so far. Much inaccurate info has been given to me from this office.
    Jane Miller
    I spoke to Cynthia on the phone today and she was extremely courteous, friendly, and helpful. I need to go to the office in person to resolve my issue, but so far, they have been great to work with.
    Ashleigh Redman
    The phone system was frustrating and I was on hold for almost 20 mins.
    Sayra Tineo
    Super fast service, great customer service, and informative staff. Went with 3 family members who all needed to be seen, we were out so quick! We only waited about 10-15 minutes to be seen.
    tim higdem
    It could have been the time I went in, but I was able to get a ticket and served within 10 minutes I was out the door.
    Jessica Henson
    There is a lady there that was extremely rude and basically told us that even though they messed up we had to restart the process over.
    Rob Heidemann
    Very friendly customer service but always a line. Be prepared to wait.
    Pamela Johnston
    The women who helped me was rude.
    Eric Schoenauer
    Customer service is not really good.
    Monica McDowell
    Extremely rude, not impressed!
    Mulan Leimomi
    Very nice
    Jack Kendall
    Not helpful

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