New Castle Social Security Office

New Castle Social Security Office

The New Castle Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at New Castle Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the New Castle Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at New Castle Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 6 Reviews For New Castle Social Security Office

    Deanne Miller
    I have been trying to reach someone since October. They do NOT answer the phone. I called the main 800 SSA number only to be told I must call my town office. They wouldn't listen to me when I said mine won't answer. It's disappointing I can't do a name change anywhere but at New Castle.
    flip vogel
    This is DISGUSTING!!? Whatu2019s the point in having ratings if all the ppl on them go unheard!? When you call a public office and they say we are too busy call later EVERYTIME you try to call THERE IS A PROBLEM!!! These people are paid for by MY taxes as well as everyone on this review/complaint page. Something needs done SO DO IT!!!
    Megan Jones
    Donu2019t bother making an appointment either, you show up come to find out they moved the appointment back and did call to tell you. So you left wasting even more time waiting!
    Brad Fraley
    Good thing about this office is you can get an appointment. Bad thing is they donu2019t know how to file the paperwork.nSo donu2019t waste your time hear, even thou we pay for them already donu2019t expect anything in return. More tax money wasted.
    Mika Norma DeStasio
    Don't bothering trying to call them, they keep you on hold for an hour and then hang up. I have called 5 times trying to get information to change my name and this keeps happening! Worst experience I have ever had!
    Kadence Leonard

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