New Britain Social Security Office

New Britain Social Security Office

The New Britain Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at New Britain Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the New Britain Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at New Britain Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For New Britain Social Security Office

    Damaris Oyola
    New beautiful location on 2nd Floor. Very nice organized. Security guard was loud on his cell all the time I was there. Very disturbing as his seating location is right in front of cubicles. Otherwise the staff who took care of my process, she was very nice and professional.
    Anne Ateeq
    Rudest security guard. We had a 10:00am appointment, got there early and he let someone in who came in after us. Three weeks earlier I went in with my husband, this time he denied me. Suddenly, only people can go in if they are with minors or a disabled person. The state opens and the ssa closes a little more. Some consistency and proper manners go a long way.
    Colin Baker Bey
    Very frustrating. I've been waiting a year and a half to meet with a representative from Social Security and they still won't see me. Mailed in documents and they were ignored. I pray they will soon re-open or at least schedule appointments.
    Sheavain Schand
    The supervisor is such a caring person. I had a meltdown because I wanted Xmas to be on time for my son. After speaking with her she made me feel so much better. Truly caring what was in my best interest. At that moment I surrendered to her decision. Thank you Supervisor Mrs.M for listening and caring. Your the best. All the reps are amazing
    In the pandemic time you need make an appointment to come. There are working a nice people.nThat was my first experience and I liked it. Thank you.
    Honee Dew2
    *update* this site is still a waste of time! While i was able to get into the system, it will not accept the only d/l number i have had and memorized for umpteen years! What gives??? This site is useless.
    Jonathan Wlazlowski
    Will not allow me to make an appointment, would rather not mail them original documents when I can exchange them and get them back in person.
    Nat Nat
    Have gotten hung up on 7 times been trying them all morning since the pandemic these people have become lazy it ainu2019t even funny
    Mike Larry
    Everytime I call they say only can help new britain people...smh
    Jasmine Simmons
    Fast service. Workers were very kind and friendly. Definitely better than the Hartford office
    Joseph Duszyk
    Just left at least 50 people in line on the hallway floor canu2019t wait or stand that long.going back Wednesday at 8 to get in line,i think i was the only legit citizen up there
    Frederick Holsclaw Jr
    Everyone at this office is very rude except for Mrs. Din
    Sukomal Paul
    It is closed today (2/14) due to power outage, but the information not reflected in website. No idea when they will resume work
    Prishila Koni
    Very rude, hung up while I was talking.
    Joan Angry
    Had great experience kind and very helpful
    Stephanie Tomcic
    I'm glad it was quick so great experience
    Sheila Savage
    Excellent service very helpful and knowledge friendly and polite
    Angelica Vazquez
    Only 3 people to assist the way is so long
    Emmanuel Osei-Bonsu
    Very serviceable. Thank you guys!
    Alex Roman
    Very long line and wait for next person
    Jose Cruz
    Juwan Torres
    Im and out in 5 minutes. Security guard was helpful, the lady at the desk helped complete new card issuance. Couldnu2019t have asked for better service.
    Jose A. Morales (TheBat19)
    Ronieron 1077
    Windy Ponce
    Zoraya Tollinchi
    John Walton
    roberto santiago
    Jesus Ramos

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