Susanville Social Security Administration Office

Susanville Social Security Administration Office

The Susanville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Susanville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Susanville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Susanville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 25 Reviews For Susanville Social Security Administration Office

    Melanie Moore
    I think these people that work for SSA in susanville CA have either lost their minds or they have no idea how to enter something as simple as a address into their system. And because of that they have suspended my benefits for over 2 months. How do you live without income. They stopped it then restarted it then stopped it again. Send me letters stating they would call me at --- there's no number listed that they were to call me on. Making no sense to me. And after over 85 hours on the phone in November 21 still no benefits. What's really going on???
    Sarah Greenwood
    The place is a joke. Everyone who works there should be fired. Iu2019ve been dealing with them for over 3 months and still havenu2019t received my daughters ss number. They keep promising theyu2019ll process it and mail it out but for whatever reason it doesnu2019t get done and they donu2019t keep their word. Sick of dealing with these horrible people.
    Courtney L
    First time going to this office earlier today and I had a wonderful experience. Iu2019ve never been able to say that about my previous experiences dealing with SSI. Iu2019ve been physically disabled since birth (wheelchair user) and my payment didnu2019t arrive this month due to an address change that I hadnu2019t updated yet. My boyfriend drove me an hour and a half to this office and I thought for sure that it would be a fiasco as it always is. We were both blown away at how polite and helpful everyone was. I donu2019t remember his name, but I was helped by a guy with full sleeve tattoos and he was so helpful and quick. Literally hands down the best experience Iu2019ve ever had when dealing with SSI. He not only got my info updated so I can get paid finally, but he also filled me in on a lot of info that nobody had bothered to tell me before. Iu2019m used to dealing with people who hate there job and are rude from the beginning, but he was super cool and very polite and understanding. I was very impressed with how nice everyone seemed to be. Definitely recommend this office.
    Alyssia Moore
    The map had said they were open but we got their and a security guard told me to come back when they opened and handed me a paper to fill out and have ready for when they are open
    Hutch Beads
    I'm not use to being treated so well by government officials. More specifically Debbie has been more then great. She responds quick and didn't leave questions unanswered. Thank you
    Tracy Keelan
    Although, they may have not been well versed in my particular situation, they tried to find out the answers to my questions. The wait time was reasonable, & they were very friendly!
    Com HONRface1
    Never answer the phone!!!! Yhuu2019ll be waiting all day to get what you need from here
    Amy Mathison
    I called twice and I keep on getting hanged up on and the office is closed what are we supposed to do if we need to get a hold of social security and they keep on hanging up on us I hope they do not get paid for just hanging up on people
    Fonza Goncia
    The people never answer and make so many mistakes at interviews. They won't even call you back after leaving them a messages.
    Trevor Phillips
    Friendly staff, the wait time was reasonable and they helped me with what I needed to take care of. Thank you.
    BC Sherod
    Super friendly staff. Wait time is not too long either. Not bad for a Government Building. A good rating deserved.
    Have been trying for an hour to get through by phone. The automated system keeps hanging up on me.
    Chicharito Hernandez
    The people are very slow and don't seem to have that much experience in doing their work.
    Bethani Kessler
    Somtimes i have to wait but the staff is so well mannered and polite!!!
    Dawayne Normsndeau
    Fast and helpful. Friendly staff
    Crisoforo Alfonso
    Never answer or call you back.
    Mike Kelley
    Fast and knowledgeable
    Todd Paustell
    Wolf Gamer
    Cris Gar
    John Lightfoot
    Cristian Garcia
    Hulu Garcia
    Soccer Free
    Julio Suarez

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