San Francisco Social Security Administration Office

San Francisco Social Security Administration Office

The San Francisco Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at San Francisco Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the San Francisco Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at San Francisco Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in San Francisco

    You have other Social Security Offices in San Francisco

    San Francisco Social Security Administration Office

    560 Kearny Street

    (800) 772-1213 More info

    San Francisco Social Security Administration Office Valencia St

    1098 Valencia St

    (800) 772-1213 More info

    30 Reviews For San Francisco Social Security Administration Office

    Buzz T
    I called several times to make an appointment and they just never pick up. Sometimes the call goes through like someone will pick up but then the call is dropped. I went down twice and the first time no one was there despite the sign and website that said they were open for two more hours. The second time was even more frustrating, the guy at the desk refused to come to the door and just kept pointing to the sign that said I needed to make an appointment! You might ask why don't you just make an account and do everything on line? Well, the system wouldn't let me make an account because there was an input error by the SSA. The system then noted that I'd have to go in person to my local SSA office. How many catch 22s is that? SSA, get your act together.
    Tami Lane
    I work with many international clients relocating to SF and this office if by far the best in the area. Very nice employee's, even during the 2+ years of being closed. Other area offices are a nightmare..
    Naila Aziz
    I went to the office twice and they didnu2019t let me in and when I call them for appointment, they dont pick up the phone for hours and if they do they want you to send them your original documents which is not safe in SF these days. Worst customer service. They should close the office and stay homeu2026 I m very disappointed
    Social Security Administration (Chinatown Branch San Francisco CA).It is hard to see a representative now a days in this pandemic era we live in. So everything was done over the phone.Excellent response time. Waited for thirty seconds at the most. Very helpful & great communication skills was the rep.efficient & courteous.Rate in response=5 ud83cudf1f's.
    Catherine Rodriguez
    The Social security offices are showing as open on maps and on the door (in contradiction with other signage) when it is in fact closed - the agent contacted via phone was unable to give an estimated date for the reopening to the public.nThe hours on Google maps should be updated to closed!
    Hong Huynh
    Very nice and helpful staff.I had no appointment , showed up at 9 am , got number A 40 but less than 10 minutes waiting time, they called my number.nThe young lady was very nice , gave me all the answers that i needed and less than 10 minutes i completed my mission. Very happy with the experiences at SSA Kearny office today. Bathroom was very clean too.
    Robin Greenbaum
    Amazing! They are very efficient and friendly. The doors opened slightly before 9am to get a cache of people checked in so the clerks could start processing people as soon as possible. I did not have an appointment but only waited 30 minutes!nnThe clerks were all bilingual in English and Cantonese (probably knew more Chinese languages). They called every number in Cantonese as well as English, which I think is very considerate.nnNice clean bathrooms.nnConveniently located only a few blocks from Montgomery BART/muni-metro station.
    After 6/15, I thought SSA office is reopened.nBut they are not full open, only appointment.nI called the office for appointment , SSA office is federal, so office is not full open. Open for only limited people ( depending on why need to visit to the office)nUnfortunately I have to wait until full open day.
    Nice quick service. No need to come early. The line moves pretty fast. Check-in is straight forward via kiosk that gives you a number. I came in the morning before opening. But after 15 min I was free to go. Great experience!
    David Law
    I am sure we have all heard horror stories of bad experiences when dealing with government bureaus so was surprised at how nice this place was. The office opened a few minutes before 9 to accommodate the queue of people. Wait wasn't very long and the staff were very helpful, friendly and efficient. Office is close to China town hence they handle both languages too.
    Karla D
    The system is simple when you get to the office, you take a number and you are in, but the wait time is excruciating long. I'm not sure how anyone would make it in and out in 15 min. My wait time is estimated at 1 hr! When I tried calling to make an appointment, the wait time to make an appointment over the phone was 45 min.! I guess it would be good to know what is the best time to arrive to this office.
    Lily Lee
    Arrived at 9:40am with no appt on a Friday. Finished ( name change) at 10:20am. Agent was efficient and courteous. One word of caution, make sure you have no sharp object with you. Security made us dispose a pair of scissors disposal in the receptacle in the building allowed.
    Hamidreza Rafatnejad
    Mostly people from chinatown or somehow related. There are both english and chinese written texts on the wall, as well as the announcements.nUsually crowded, so consider 20 to 30 minutes waiting time.nPhotography and taking videos are prohibited.
    Qieyun Dai
    There is almost no line. Didnu2019t make any appointment, got here, got my number and got everything done in no more than half an hour. Very efficient.
    Sarthak Jain
    Was excellent, was a long wait due to the number of people. However all the staff there were superb. Prompt and on point.
    David Harrison
    I went in at 11:45am and left at 11:55am with everything taken care of. If only the DMV could be like this!
    Waited less than 5 mins and got my paperwork on time and even earlier than expected. Very friendly employees.
    Pedro Almeida
    Cannot complain about this office, went to get a new ssn and waited like 20 min, all employees were polite and helpful.
    Campbell Brown
    Completely surprised by experience. Super friendly staff, super quick service. Done and dusted inside 15mins.
    Domethra Ray
    SSA staff seem to really care about their jobs,however, Security team needs training in dealing with variety of cultures & attitudes.
    Rishabh Malhotra
    Quick & efficient employees. I was in and out in less than 40 minutes.
    Nikolai Bashkirov
    According to my experience it's better to visit this office afternoon because in morning you can find a looooong que there.
    Kate Dixon
    In and out in 15 minutes on a Wednesday at 9am - can it get any better than that?
    Sabina Punia
    Fast and efficient service! Was in and out in less than 20 mins.
    San Ba
    The staffs in there do not know things they should know. They are very unprofessional. Wasting my time.
    Tish Pasqual
    No one ever answers.
    Federico Donnarumma
    Was out in the cold for almost an hour with my baby and the officer didn't let my wife wait inside while I was in the line.
    Taras Melnychenko
    My favorite social security administration. Everything goes smoothly even when there is a lot of people.
    Dan Morris
    Got it done, but took an hour. 11:22am - 12:29pm bring a book.
    Ben Seisdedos
    Was not as bad as I had expected, but bring a mask - lots of people coughing!

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