Crescent City Social Security Administration Office

Building totally closed due to covid-19. Nobody at all here to help you. The sign on the door directs you to call the office number which rings busy (no voice mail no nothin').

This is the first time in my 37 odd years of visiting any Social Security office in California that I can truthfully report of having had a great experience. The building is clean and the staff are pleasant and relaxed. There was absolutely no waiting time whatsoever. I don't know why the machine to vend queing tickets is there at all. I am just floored at how exceptionally well run that place really is.

I needed some information and after repeatedly trying to follow the instructions on website I called Crescent city office. 6 weeks waiting on web 3 minutes with a phone call. Thank you Crescent City for your efficient and prompt help

I recently (4/3/2018) had a need to go to our Social Security Administration office in Crescent City,(just became of age)u2026 what a beautiful building. Easy to locate and well thought out parking. As I approached the entrance, I noticed it had a double entry door systemu2026just like seen in newer Banks. Finally in the main entrance, there was a security guy that greeted me, he had Black latex gloves on and was packing some heatu2026looked to be a Glock 20 (40 S&W), possibly 3rd generation, I didnu2019t asku2026Anyway, security guy was NOT your run of the millu2026he was and is the real-dealu2026he asked; do you have any firearms? Answer NO, do you have any knives? Answer YESu2026his response; please secure them in your vehicle sir, thank youu2026nnAfter securing my Swiss Army pocket knife and Leatherman Wave multi-tool, I returned and was instructed to login by using a very easy to read and use Kiosk. The Kiosk spit out a number (just like DMV) and I sat down and faced an informative flat screen that displayed a lot of things I didnu2019t know about at Social Security Administrationu2026I learned a lot and made several notes so to research lateru2026. I skipped the weather report, it is what it is.nnWhen it was my turn to be helped, I was summoned by my first name and not my number (C249)u2026how refreshing! I was greeted by a smiling 30ish young lady (with no name tag) that made me feel very comfortable from the get-gou2026genuine smiles get me every timeu2026 this young representative knew everything! She guided me through the maze of options and confusion in such a way that anyone could understand andu2026 make informed decisions. There was even a glitch with my birth-certificateu2026not to worryu2026she navigated her Computer like a programmer and resolved that issue. Next thing I know she says; youu2019re all set!nnThis young lady displayed unparalleled professionalism, empathy and respect like I never seen beforeu2026She did provide her first name when asked, but I respect her position and will not put it here.nnThe security guy?...As I exited, I asked if he was local law enforcement, his response, no sir, Homeland Securityu2026My response; very impressive and professionalu2026his response, thank you sir.nnBottom line...5-star rating, I had a wonderful experience.nnTIP...Always bring youu2019re official Birth Certificate with you!nnBrian from Brookings

Terrible staff is clueless, Robby Blankenship is totally incompetent. Shows you civil service promotes people to get rid of them not for merit or competence. My dec payment was held in full Robby is of zero help. I hope you read this

Minimal wait times. Fast and courteous service whether in person or by phone. Knowledgeable answers to all my questions. Great experience.

Never had a problem there. Usually quick in & out. Yay.

Sometimes you don't get to talk to someone nice at the window

95% perfect except when not!

Horrid.

good people, and very helpful