Chico Social Security Administration Office

Chico Social Security Administration Office

The Chico Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Chico Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Chico Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Chico Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Chico Social Security Administration Office

    Morgan Harrison
    I dont understand why they never answer the phones, ever. 4 hours on hold between 2 days. Three hours the first day. One hour the second. What? I get being busy but dang. I've worked in office and call center environments and the waits were never this deterring. Reading through reviews it seems like trying to contact them at all is a wasted effort.
    alexis garcia
    If I could give them 0 stars I would. My friend who is mentally disabled has been trying to fix a clerical issue done by them and has called 6 times in 2 days. 3 voicemails. No call backs. I've been disconnected 1x and now after waiting 30 min to connect got sent to a line that has rang for 3 min straight. Their office is incompetent to say the least.
    Danielle Brandt
    I wouldnu2019t even give them a star. Just spoke to an incredibly rude woman after waiting 20 minutes to talk to someone. She was condescending, incredibly rude, made me feel really stupid. I get that your office is busy and youu2019re a social security card u201ctechu201d, but you are horrible when dealing with people over the phone. Next time I call, if itu2019s you on the line Iu2019m going to ask for a supervisor. The only good thing was that she sent me an email to help me get a new card, which will take up to 2 weeks to even get approved. Great. If I could give the office negative a star I would, Iu2019ve called several times in the last week. Was hung up on twice. Finally got through only to deal with that woman.
    Tony Fiandaca
    Have been working on getting through to this office for a friend of mine for 2 daysu2026.endlessly listening to background music and u201cphones ringingu201d and then getting dropped. If the office is unavailable for my friend to go down to Chico without an appointment, how should we get this appointment.
    Kri Thomas
    They require appointments for EVERYTHING yet the phone numbers you call to make appointments DONT WORK. Tried to go in without an appointment and was told I couldnu2019t without an appointment. Asked how to make an appointment when the phones donu2019t work. Guy just shrugged at me and sent me on my way. How are we supposed to do any of our business?????? Ridiculous
    Romelia Valdovinos
    They are not even that busy and still can't even answer the phones lines. ud83dude12 I never in my life had so much trouble with ss office. They should either be open to the public with limiting how many people can be inside while mask wearing or they should take ALL appts and not just a certain one. It should not be that hard to just get a replacement card and doing it by mail takes way too long and no one should have to wait that long for something that should be so simple to get directly from the office! ud83dude12
    Oh My
    Staff are rude employees, the security guards were nice
    Sunny Buns
    No one has answered the phones and it seems impossible to get an appointment. Might have to go to an out of town office.
    Megan Brock
    They never mailed me back my original marriage license. I had to drive all the way back to Oroville and purchase a new one.
    Isabella S
    They never answer their phone and are ALWAYS rude and make me feel less than.
    Ly VonCannon
    I came USA in August and wait 10 months for my SSN but still did not get anything. In the paper they sent to me in November last year they said I need to wait within 4 weeks.nI was tried to call the office and some one transfer the call to Mike who take my case, but he doesnu2019t want to call back. Iu2019m really depressed about that because I can not do anything without SSN. Even for me and my daughter.
    Aishwarya Gowda
    I would rated give them no stars. I am calling them from past 2 weeks and not at all responding!!!
    SHANE Goodman
    Receptionist lady is very rude. We stopped by to change my new wife's last name. The doors are locked and they won't let you in. They just stare at you. Then we call and after being on hold for 10 mins and going through a torrent of robo voices, we get the lady, she tells us we can't drop off the forms and we have to mail them...n1:the website says you can drop them off in person.n2: I'm already here, so why not just open the door and take them?n3: I already drove all the way acrossed town to do this and now I'm being told I have to go waste more of my time, gas, and money to go pickup stamps, and mail this instead of just leaving it there.nnI'm so tired of places using covid as an excuse to slack off from their duties...
    Jose Trujillo
    They don't answer the phone. When you get through the phone tree after waiting for a few minutes the line goes dead. If I could, I'd give them negative stars. You're more likely to get through to the social security scammers before them...
    Danielle Alexich
    No stars. Either everyone in that office had a simultaneous stroke or they refuse to answer the phone.
    Barbara Martin
    I have been trying to get a copy of my 1099 for 2020 and can not get through to anyone. Either the phone is busy or I am put on hold and the line goes dead. HELP! All I need is a copy of my 1099 for 2020 for my taxes.
    Darlasia Miller
    We have literally been calling for weeks and they NEVER answer the phone. Came to the building to see if they could see us in person, and they are closed saying you can only make appointments over the phone. Make it make sense.
    Crystal Ray
    Called... Waited in the call line. They said hi and then hung up on me.
    Shelley Chandler
    I had an awesome representative who helped me when I've been trying for 10 months to get my social security. Card
    Brianna Black
    They wonu2019t answer the phone, wonu2019t let me make an appointment and wonu2019t give me my sons card if I donu2019t send in my driveru2019s license for them to have for two months..
    Mariahjuana Rosebud
    Very quick once i got an appointment
    Unseen Man
    I donu2019t understand why I am being patted down with a medal detector. That Gaurds are nice but I felt like this was criminalizing. The Oroville office is by far Nicer of people and Officer Kimball is on point. The only good thing is the direct deposit and change of address forms on the wall. So you donu2019t have to deal with the Workers.
    People that work for ss are great. The security guards are insane. That dark haired guy that worked there today 8-7-2017 is not a person who should have any authority, and definitely never have a gun. He'd be killing people for no reason like you see happening all over the country these days. The dark haired power hungry idiot treated me horribly unjustifiably and should be fired. Thanks for reading
    Shayne Crum
    They aren't worse than the DMV, but definitely next in line.
    Ann Faver
    There terrible when it come to answering the phone and when I sent in some important forms they lost them and said thereu2019s nothing they can do to get them back.
    Rhonda Wilson
    As a Disability Advocate, I can say that the Social Security employees at the Chico office are always polite, patient and helpful.
    Marilyn Reames
    Didn't like the way l was treated! This is the second time. Realize there's different personalities but don't think anyone deserves to be spoken to harshly!
    Megan F
    They answered the phone quickly. Great customer service!
    Mallory Eastman
    Aside from the long wait do to being understaffed, Daniel was very efficient, friendly, and provided a pleasant experience
    Pauline Dealy
    Great phone service and short wait!!

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