Berkeley Social Security Administration Office

Berkeley Social Security Administration Office

The Berkeley Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Berkeley Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Berkeley Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Berkeley Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Berkeley Social Security Administration Office

    Kayleigh Tompkins
    Don't go at lunch time. The agents seem to all take their lunch break at the same time, so we were sat waiting for an hour for them to get back from lunch. When they did return from lunch, things moved at a better speed. Total waste of our time though!nnSecurity guards were bilingual and helpful.
    Charles Harris
    Try this office but jurisdiction problems since we live in Richmond. Employee answering consented to inform Richmond office of our need for appointment to get replacement card.nWe are hoping Richmond will give a callback for an interview.nThis person should be the model for all staffing.nHell, this person is worth a FIVE star!
    Birgit Hoffmeister
    I have tried to make an appointment repeatedly. The one time I actually got a human on the line, I was told that they do not give appointments. When I tried to explain why I need to come in in person the human hung up on me. Not sure what I can do to apply for my Social Security retirement since in my case the on line option is not available.
    Cara Dong
    Can someone please pick up the phone call during business hours? Iu2019ve been waiting for hours and hours and there is no response. I really need to schedule an appointment to apply for an SSN.
    Amalie Trewartha
    DO NOT GO HERE. They rejected my application for a new social security card because they said one of my documents was not a certified copy (it was the original), then LOST ALL OF MY ID. When I called to ask for it back, they repeatedly hung up on me. Unbelievably terrible. They couldn't be worse at their jobs if they were actively trying.
    Andrew Zhang
    The person picked up the phone but pretend notu2026 not answering my question and doing his/her own thingu2026.
    Chilita Galvan
    I have made several attempts to change my name via SS-5, of which has been denied, simply stating that the proper documentation had not been received. How could this be? All documentation forwarded was original to include my birth certificate, DMV print out, current CA identification card, medical records number, my marriage certificate, my SS card with the name in question, and an Income Earning Statement issued to me by the Social Security Administration.nnAfter calling repeatedly, I finally made contact with a customer service agent that refused to connect me with a supervisor and went on to inform me that social security card replacements or name changes are not important enough to schedule an appointment, or require the attention of a supervisor and then he disconnected my call.
    Streets Tookmyheart
    When you call to make an appointment because online wonu2019t let you make an appointment either, the phone says there is a high volume of callers but I bet they are just not answering the phone. I simply need a new social security card!! this is horrible service
    Broccoli S
    I understand people working from home but Iu2019m assuming they still getting paid right. this morning @10:25 am I spoke with gentleman so not helpful hasitant to answer my question. Sounds like his sleeping he just wanna hurry up hang up the phone. I tried calling literally 20 times. He was hanging up or put me on hold forever. And finely when he answered he said Iu2019m home like why you calling me Attitude. I canu2019t believe this type of lazy people work for government. Such a shame. They need to get their stuff together! I will file complaint send a letter to however I can reach to highest level.
    N S
    I called, waited on hold for 15 minutes, nobody says anything after I keep on asking if there is anybody on the linenand they hung up on me. How can I contact this office? They don't do SS-5 name change online.
    nunya business
    Giving it a failing grade. They were very timely in servicing me and my wife, but this office never mailed us or contacted us that our social security application was denied. We had to visit them again for an update even though they said for sure we would get a notice.
    The place is clean and well maintained and the employees are very courteous. But it just seems like they don't know their job as well. I have been there five times about a Name issue on my card and all the time I get pushed to some other government agency who then pushes me back to them. It just seems like somewhere down the line the machinery is broken
    Wolfram Arnold
    The Berkeley office and apparently all SSA offices are currently closed due to COVID-19. Any business requiring an in-person visit cannot currently be conducted. The advice from the phone rep was to wait.
    Elizabeth Sher
    I called at 3:31 PM. Berkeley office closes at 4 PM. computer voice said that is was 1 1/2 hour wait. How would that work? not helpful at all.
    Michael Dezelle
    All you get is a busy signal. 12:26... Guess they don't stagger lunches and everybody takes off their headset at once.
    Ruth Lean
    Only one window open in the front hall. Some window open in the back that we can not to see if they are working. Not even half full but proceed slow. Hoping they have better service.
    Deborah Flowers
    Friendly and courteous interviewers. Clean and nonjudgmental environment! Decent bathrooms! Guard is very quiet and professional!
    Mohammed Tawil
    Instead of helping you, when u have a problem, they are trying to judge you especially when you a new immigrant like me. I was in 4 different countries and have never seen something like that.
    Ivan Tuttle
    Very clean office, but still a long wait! Nice people especially considering it's Berkeley...
    Valeria Marques
    Workers are very polite and more informed. It is good u go the in the afternoon cause in the morning is very full.
    X X
    Even though it's in an urban centre the wait was not as long as the one in a towin in another state where I used to live.
    Sam mamia
    Rude, inconsiderate, cold. They run the place like a nazi camp!
    Veleeta Davis
    It was not that long as the other social security office.
    Adela Li
    Super friendly staff and quick service!
    Asis Banerjie
    To the point. Good service.
    Alice Descoich
    Bart and bus stop.
    Latrell Richardson
    zotung bobo77
    Du Write

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