Bessemer Social Security Office

Bessemer Social Security Office

The Bessemer Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Bessemer Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Bessemer Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Bessemer Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Bessemer Social Security Office

    Linda Harris
    This place is no joke the customer service people are okay it depends on who you get take what you are there for have all that you need with you other wise you have wasted your time and will have too make another appointment.
    Eric B.
    Horrible rude agent. Unhelpful, unknowledgeable waste of space. Agent couldnt answer any questions at all. I wish they would hire useful people. This bitter useless individual is the worst agent I have ever spoken with. HORRIBLE UNPROFESSIONAL AGENT
    Shaden Hussein
    After reading the bad reviews in here I thought I needed to write my own experience today. My husband and I had an appointment with them this morning and the manager Ms.Miller was the nicest and sweetest, she took her time to answer all our questions. I made several calls to this office and Ms.Tucker was the one answering my phone calls, so thankful for all her help. And I cant forget the security lady I believe her name was Linda was also very sweet, funny and friendly. Thankful for them!
    Valerie Harris
    This review is more towards the call center. You have to wait about an hour to speak to someone. Eventually once we spoke with someone, they scheduled us an appointment. Great right? Well we go to this location at the designated time only for them to tell us their system says we were scheduled for a different time. Wow! So we waited for no reason only to be rescheduled for a different day/time.
    jojo R
    Call center are the worst people and have the worst attitude in talking, and when they don't like someone they just hang up while they still talking.
    Nancy Hunter
    The staff had attitudes for being at work, I had to tell her what I needed completed and why I could not fet a bank account until she gave me the form....which she never did and had to do a follow up to what she told me would be done later. Yes and wait time was awful....yet the hours for Wednesdays is 9-12... REALLY????? Truly wish and pray these services were better because it is our tax dollars at work.
    This is a very small office with maybe 20 seats. I could see how going here on a busy day would be a problem due to the limited seating, but I did not have that experience. I arrived at 9:00am and left by 9:25am. The representative I worked with was helpful. The security guard was friendly, also.
    Caitlin Maddox
    The WORST receptionist/security EVER.. She is loud, rude & has NO customer service! Sits on HER PHONE, talks to her friends leaning on the desk. Not sure what her name was but I received a call from the doctors office (currently pregnant) and it was urgent that I took this call. Instead of her POLITELY reminding that there were to be no calls made IN the WAITING AREA (where no confidential information is being discussed) she yells u201cMAu2019AM NO PHONE CALLS WHILE WAITINGu201d singling me out. Whereas there is NO signage displayed with this u201cruleu201d. Would rather wait downtown or in Trussville for hours before dealing with this again.
    Diana Owens
    I've been waiting for my Backpay for 7 months now. They say my documents are not in the system and i have a copy of them being date time stamped. I've been to this office 3 times and they have no record of me. It doesn't make any sense and I highly recommend anyone go to a different office. Someone isn't doing their job.
    Luay Salameh
    The worst experience ever! Went to update my name after the citizenship and the person didnt save and sent me the same exact card. Went back after 2 weeks and they said sorry and updated the info but never sent me the card! I called and they asked me to come to that office again.. 3 visits to update my info! Its crazy!!! Its 45 min driving.. They need to pay attention and do their job.. Getting citizenship is easier that updating ur info OMG!!!!
    J O
    This branch is great. I went in to change my name after marriage and was in and out in ten minutes. I went on a Friday afternoon. Leonard was so helpful and nice. Would recommend this branch to anyone.
    Hai2u Official (Slim)
    The customer service is horrible, most of the time I do not get my problem resolved, resulting in a return. The waiting area does not have enough seats for the capacity this office receives, and they do not make it easy for the hard of hearing by allowing loud talking and not putting to use the monitor that lights up with the # being served.
    jerry Smith
    Website says they are open and I call. A recording says no one is available, and their most busiest times are early morning and the beginning of the month. Which at 1:15 on June 27 is neither early in the day or month. ud83dude21
    Vanessa Wild Eagle
    The customer service representatives are ok to deal with, but the security guard is a different story. Very rude Everytime I have been there. The wait times are horrible.
    W Myricks
    The Social Security office is not open like webpage indicates. Closed due to Covid-19.
    Iu2019ve never been until today.. but the process was quick and easy.. everyone was friendly!
    Pamela Collier
    Spent 10 minutes going through their prompts and then was told that it would be a 55 minutes wait! got to love our gov
    Ameer Kotadia
    Worst office to work with.totally unprofessional.seems like they dont even want to work.
    Derek Kiley
    Very efficient service!! Everyone was very friendly and the wait time was very short!!nGreat team!!
    Trac Vo
    Hang up the phone 5 times in one day when I was explaining why I made phone call
    Christy u201cBaby Girlu201d Brown
    It has really nice people who take their time to help you , its Worth waiting for that to me. Christy Brown
    Johnny Long
    Mr. Leonard was very helpful
    Marilyn Bowden
    It was easy to find. Not a long wait
    Renee Cospy
    Very rude workers.. Somebody deserving of the jobs need them
    Kermit Earl Pleasant
    Busy place, but not as busy as the downtown office.
    A.J Jaskon
    Really nice caring people here who whats to help
    You wait awhile!
    Frank Thrailkill
    Got the answers I needed.
    Meisha LaShay

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