Winchester Social Security Office

Winchester Social Security Office

The Winchester Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Winchester Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Winchester Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Winchester Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Winchester Social Security Office

    Pingfan Hong
    I have recently visited this office a few times as my cases for Medicare and Social Security benefits involve some special issues. The staff in this office are professional, courteous, patient. In particularly, I would like to thank Mr. Arima (I hope I have got his name correct) for his kind and effective assistance in helping me resolve some complex issues with my application. The security guard is also very nice.
    Some of the most incompetent people I have ever encountered. They are extremely rude and disrespectful and refuse to work. You all deserve to be FIRED!! Some people have urgent business to do and you horrible people prevent us from doing so!!! You are all pathetic excuses of employees and do NOT deserve a paycheck. The woman refuses to schedule urgent appointments. You are absolutely awful!!! Who do you all think you are by keeping vital information from legal citizens of this country!!! Disgusting!!!! I will find a way to report this pathetic Winchester department. I hope you all lose your jobs and paychecks, soon.
    Sandy Flynn
    A person from Soc. Sec. was mean to me over the phone. When the paperwork came in the mail it had typos/wrong information. I have 10 days to fix it the letter said, after waiting 6 weeks for the phone appointment. In her defense, it may be difficult to work from home sometimes. Today I called Soc. Sec. and a kind person helped me.
    Denise Kibby
    Called 4 times. Same rude man. Will not identify himself when conversing so you canu2019t record his rude behavior. Wanted to provide update medical information because Iu2019ve been playing phone tag with my Claims Specialist. I am was told they would contact me if they needed anything. Well, they wouldnu2019t know to contact me if they didnu2019t know I had additional documents. He did not want to take my information and said I could mail it. I didnu2019t want to mail it at this point because Iu2019ve been trying for two weeks to get the address from my Claims Specialist.nIn my previous interactions with the woman at the Winchester office I normally get; she was alway more than happy to help me.nWhen I asked to speak to a supervisor he hung up on me. ud83dude21
    Deb Saine
    Called this office multiple times. After waiting on hold 15-30 minutes, a recording states this office is busy, call back later. The few times I actually (thought) got through, it sounded like someone literally picked up the phone and hung it up, without even answering it. There is literally NO WAY to reach ANYONE at this office!
    Korin Johnson
    Absolutely horrible. Canu2019t go in because of Covid. Need a name change but online says call to get all information needed been on hold for 1 hour and keep trying to call back no one will pick up or return my call after they sent me to voicemail.
    Withrow Legge
    I have been trying to contact them for three weeks to get a social security card replaced. No one ever answers. Website doesn't work either.
    Leah Smith
    Extremely rude , short , interrupting to tell me to listen , when I was simply asking what address to mail the form back to ! A simple u201cmail it to your local office u201c would have sufficed .. no need at all for the rudeness . Where do they find these people?
    Courtney Beachler
    Rude guy on the phone who clearly doesnu2019t want to be at his job. Gathering info was frustrating and he doesnu2019t seem to be aware of the procedures because I was mislead. He even told me to reapply since I must have done it wrong but I cannot reapply because my application is pending. I hope he hits every red light on the way home :)
    I visited this office after the Fairfax office misspelled my new last name. At the Fairfax office, I had to wait for 3 hours to get seen. I didn't realize their mistake until I got my new social security card. The staff at the Winchester office were so friendly and helpful and I was in and out in less than 10 minutes. It was much further of a drive to visit Winchester, but it was so worth it!
    Walked in for a replacement card and was out in no more than twelve minutes. Since I needed the card for employment purposes, it takes about two weeks to receive one by mail, they printed out an agency letter for me. Don't understand some of the negative comments about the security guard, maybe there expecting coffee and doughnuts but the guard was very professional and courteous.
    Chanda Foltz
    This office is a joke. Windows 1-3 are with the waiting room so everyone can hear your business. No privacy! I had a 10am appointment that they couldnu2019t find in computer. I had to show my paperwork and a voicemail to just to have them tell me theyu2019ll u201cwork me inu201d. Seriously? So now the rest of my appointments for the day Iu2019m going to be late for or cancel because of your mistake. No apology or anything. Ridiculous!
    alaina resto
    The woman I spoke to on the phone today was rude, obviously hated her job, and was in no way helpful at all. She literally provided no viable solution. In the future, please provide training to your employees.
    Jules Berman
    The minute you enter the building, the officer asks you if you have an appointment. You don't need one , but he immediately makes you feel uncomfortable. He points to where you log in on the computer and waits for you to sit down in a seat before telling youwhereyou need to sit. He is standing , chatting as loudly as he likes, before telling the awaiting applicants to lower their voices. He is proving his authority where none is needed. How many more customers need to be treated as second rate citizens before this changes?
    Sara Brown
    I walked in without an appointment and waited no longer than 15 minutes to be helped. The service was fast and the man at the window was friendly and pleasant to talk to. The security guard also helped me with the door since I was carrying my daughter. I'm very pleased with the service I received.
    Brenda Dodd
    Went in was asked if had an appointment. Was told to take a number by an unpleasant security guard. Waited hour just to be told needed an appointment. Was told receive a letter in a week with my appointment time and date. 3 weeks went by so I called the number on the card I was given. 4 days later still waiting for a return call. Customer service leaves a lot to be desired. Wished i had some other recourse but dont.
    sonya Watkins
    Lady was extremely rude and hung up on me instead of giving me the information I asked for. It seems to me that no one is doing their job at our local social security office!!!!
    Can't get anyone to Answer. Called two more times. Waited on hold an hour the man started taking info and Literally hung up. Called yesterday was on hold an hour and a half. The woman Valerie answered. I gave my name, SS# and She HUNG UP. How in the Hell can a Government Office treat the public this way. I was trying to be Honest and Report what they ask you to Report. Maybe I shouldn't bother. They don't care. The GOVERNMENT Stinks! ud83dude21 When I'm bedbound the majority of the time, what should I do go to the office and sit all day with no Appointment just to ask questions and Report info? They are full of ud83dudca9
    Sandra Seabaugh
    The Security Officer was very unprofessional and rude the whole time we were there. The staff was also rude when all we wanted to was to sign up for Medicaid. They used to have friendly staff and an extremely helpful and nice security officer about a year ago. I don't know where they got these new people from.
    Amanda Davis
    I had a phone appointment at 2 and never received a call. Called multiple times till the office closed and left messages for a call back. Very unhappy with this office.
    Robert Moses
    While a bit abrupt, the representative was professional and helpful. They are not there for chit-chat, preferring efficient in & out processing. I can appreciate that.
    Megan McC.
    I went to the social security office in Winchester Va on 9/30 at 3:30 pm to get a replacement card because mine was stolen when I was a baby. The security officer in the building was absolutely ridiculous and treated me and my parents like trash. We were only in the building for 2 mins and left because he was harassing us for no apparent reason.
    zira wiley
    phone number on their door doesn't work, no help whatsoever.
    Lauren Milner (Realtor)
    I walked in without an appointed at 9:15 on a Thursday and left at 9:35am. The security officer was great and everyone was very helpful. Incredibly fast service. Thanks!
    Ganesh Pandey
    No customer service I call 50 times they donu2019t response
    Anne Erwin
    Security guard very pleasant, instructive and caring. System for triaging purpose of visit not bad. Communicating thru the glass and seating for those with disabilities challenging.
    Tim Everhart
    Called 5 months in a row to main ssi number to get my direct deposit changed was told winchester office would have to do it an would send letter when done still nothing. If could do zero stars would have done it.
    Ralanda Campbell
    I am very well pleased with the services , i have been helped alot , the staff my worker is awesome strict but, that's there job .. when i needed someone to guide me my worker was always there .. the staff always answered my questions .. great oeople
    Deanna Lopez
    Was told I had to set in a low setting chair with a bad back knowing I can't get up... they won't let you set with your minor child or let you move to a place where you can set down... this building sucks and does not cater to those with disabilities or with people who have come to do business and have to have there children with them. Not a friendly or organized place
    Nise S
    I like it. It's an in and out process. The longest I had to wait was 20 mins and that is bc they were closed for the holiday. The officer at the door is hilarious as well.

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