Pittsburgh Social Security Office Penn Ave

Pittsburgh Social Security Office Penn Ave

The Pittsburgh Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Pittsburgh Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Pittsburgh Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Pittsburgh Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Pittsburgh

    You have other Social Security Offices in Pittsburgh

    Pittsburgh Social Security Office - Mt. Lebanon Branch

    650 Washington Road, suite 120

    800-772-1213 More info

    Pittsburgh Social Security Office - Station Street

    6117 Station St

    800-772-1213 More info


    30 Reviews For Pittsburgh Social Security Office Penn Ave

    Bharat Bhandare
    We visited the Social Security Office at 700 Grant St. , Pittsburgh. Zip 15219.nWe would particularly like to compliment Mr. Joshua May, the Officer who not only gave us the appointment date but attended to us on the day of the appointment. He was very courteous and understood our requirements with a great deal on empathy. He was kind and patient and explained everything to us in great detail, so that we understood what to expect and when to expect. Our entire work was accomplished in half an hour and though he informed us that we would get the required documents in about three weeks time, we were pleasantly surprised to get all our documents within a week. Please convey our sincere Thank you to Mr. Joshua May and the Team Members responsible for the work done.
    brooke narr
    The man who handles my case is actually very nice & informative. Besides that- they suck. One time I called for a general question/information on my sons ssi payment card because there was some confusion prior to this call. They told me about 2 weeks and I called because it had been over a month. A lady answered & said u201cit takes 2 weeksu201d and hung up. Didnu2019t answer any part of my question whatsoever or take my info. I called back- same lady answers & I said I just called and you hung up on me. She rudely like sooooo rudely screamed (not even joking, almost unbelievable) u201cI didnu2019t hang up on you now what the hell is your nameu201dnnI was in shock.
    Tearra Smith
    I have been calling to get in touch with the man who works my daughters case for 3 months. I have literally called every week, left voicemails on his machine & talked to customer Service representatives who sent him an email every week for him to get in contact with me and still have not yet to receive anything. (No call back, no email or letter in the mail) Iu2019m so frustrated. Everyone also acts as if they donu2019t have his supervisors number.
    aavalencia2003
    This SSA office is like a model for all government offices. Secured, clean, people are helpful and fast service. Kudos to the people maintaining it that way! Thanks!
    Clear Murray
    They never answer everytime we make an phone appointment they never call my phone I had to make an appointment twice and they never called ud83dude12 I hate them 0 stars if I could they're not doing they jobs where is the boss !!!!!!!!!!!!!!!!!!!!
    dog lover
    Been waiting 30 minutes for a call they scheduled. I had to leave work early for this call & waste vacation time! I made this appointment in November 2021 & they chose the date & time! Told me to have the enclosed form ready when they call....you guessed it! No form enclosed! Disgusting!
    Shelly Parrilla
    Sarah is great but the gentleman I spoke to prior to her had a rude tone & made a very rude comment to me. They don't realize it's your money they are dealing with & they make it so hard for you to acquire the smallest detail.
    y luong
    Theyu2019re terrible. My son who is now 5months old and I would been tried to called them to have social security card and theyu2019re just mean, rude and unprofessional. Now I donu2019t know how to get it.
    Boyang Lyu
    Called 6 times and phone calls never got picked up. Wondering what those people are doing in their office
    sejal chhetri
    If I have to give star is 0, I Called everyday and phone calls never got picked up. If they pick up they so rude to talk and disconnected the callud83dude25ud83eudd2f
    Christopher Cope
    Everytime I called, their phone service keep disconnected oftentimes.. Please fix your phone service to make it through for us to call plus waiting time..
    Emily McMahon
    If I could give this place 0 stars I would. I got married and need to change my name, I've talked to 3 different people and ALL of them have been extremely rude and they have all told me COMPLETELY DIFFERENT THINGS. The lady in the morning is the most miserable person I have ever spoken to. If your job is to deal with stuff as important as people's identity, maybe you shouldn't hate your job.
    Claudia Crews
    The worst service. People donu2019t even help Or answer your concerns if you have any questions. I called to ask for an appointment and the girl just said she didnu2019t have any appointments available and she hung up on me.nHonestly if you donu2019t like your job just quit!
    Sara Skiba
    Everything is over the phone right now. I called in to figure out name change information. The woman didn't like that I asked to speak with someone else to confirm information she was giving me (I had been previously given different information), so she hung up on me. When I called back, she was the one who answered again, and I spoke for less than twenty seconds before she hung up on me again. Professionalism at its finest ud83eudd26ud83cudffbu200du2640ufe0fnnJust so it's clear I wasn't being a Karen, I called SSA directly, and they gave me very different information than that given to me by the woman who hung up on me.
    Meghna Banerjee
    I sent out my documents which includes all original copiesnand passport via fedex overnight. I sent out on Feb 17 and it was received at the SSA office front desk on Feb 18 11:40am. I called to check if they received as it showed on my POD that it was received by someone named M.CARTER. I called the SSA office to ask if they received. The representative was extremely rude and unprofessional. Asked me to wait whereas I only called to ask if they received it.
    My Tru Lovee
    Terrible service. Arenu2019t representatives supposed to be helpful once you wait forever for your call to be answered ... Not to mention I got hung up on 3 after my calls would go through .
    Goma Chhetri
    They are so rude people, never picked the called god knows what they doing in office
    Kaylie Weinstein
    I arrived around 9:20 on a Monday and was out before 10 - it was starting to get busier as I was there but the process was quick and painless.nnI was changing my name after my wedding - brought the application, marriage certificate, and passport and that was all I needed. The actual time at the counter was only about 5 minutes.
    Aline McAdams
    I called the office and was looking for Shawn (the supervisor), I dealt with him in the past and had a great experience! Unfortunately, today when I called, some guy picked up the phone and was extremely RUDE. The explanation of the process that i was calling about was also really poor!!
    Katherine Campbell
    I know this place has a lot of negative reviews but I just spoke to someone named Cassidy who answered my question and got me taken care of in 2 minutes! Super quick and easy!
    Sukeerthi Arya
    I went there at 2pm today for social security ineligible letter and I was out by 2:45. Everyone was polite and it was crowded still my work was done in 45mins. It took 2 minutes at the counter to actually take the letter. I don't know why people gave such bad reviews. If you have all the documents you don't have to worry.
    Robert Micucci
    First of all the Security Guard was so friendly. The bathrooms were clean although the doors plus handles to them were truly the stuff of nightmares. I must admit that the Security Guard , tall white haired gent with an engaging smile, was chatty , helpful and I got the strongest feeling that we TRULY had a connection. My kind sir if you happen upon this and share my longing then please feel free to contact me.
    Poetic X
    Ridiculous and nobody does there job ud83eudd26ud83cudffeu200du2640ufe0f Or answers there phone
    Ziyan Xia
    Got hung up before even finishing my question. Thatu2019s rude and I donu2019t know what do now.
    H Miller
    Great... fast and friendly. Just make sure you look up all of the documents, etc. you need before you go in, or else you're wasting a trip. Not because they're unhelpful, but because they literally can't help you if you aren't prepared.nnBut that's just common sense. :)
    Uncle- O
    Applied for my new born SS card. Dude told me it will arive in a week, called back after two weeks.... lady told me your son application not showing you gotta come back in the office.nWhat a sucky services
    Ramakanth Swamy Kanumuri
    Been 4 weeks since i applied for SSN. the office is unresponsive. Most of my friends got it within a week. I have no idea what's going on with my application with no means of tracking it. I stay in anxiety of how long is this going to take.
    Jessica Bennett
    Yesterday, july 10th i took time off of work to visit the social security office. On it's website it said its hours were 9-4pm. However, when I got there at 1pm i found a sign stating its hours which read wednesday 9-12pm. wtf?
    Karen Waggoner
    Thanks to woman in window 4, had Medicare Part B applications done before husband could even find a parking place. Sooo much better than expected!
    Andrew Jacques
    What kind of customer service is only opened when most people are working and isn't open on Saturday and Sunday. Never thought I'd say it but these offices are even worse than the DMV's

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