Roseburg Social Security Office

Roseburg Social Security Office

The Roseburg Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Roseburg Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Roseburg Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Roseburg Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 28 Reviews For Roseburg Social Security Office

    Terrance Bolterman
    I reopened my disability file 13 months ago and in June 2021 my disability claim was restarted by the national office for the medical part of it. Since November or so in 2021 the local field office in Roseburg has been contacted several times and has not responded to the disability office in Arkansas to do the financial side of my case. Now it's going to be April 2022 and I'm still waiting for the Roseburg Oregon office to get back to the national office with the financial part of my case. This should never happen to anyone what so ever. And it's not because of the pandemic either. It's someone in the Roseburg Oregon office who has dropped the ball.
    Richard Arroyo
    Require a copy of my ssi taxes for 2021 Richard R Arroyo, required by Liberty Tax Serv. Roseburg Or. I have called over a dozen times with no answer other than a loong recording that gives me nowhere to turn to. As a 74 year old none computer wise post stroke i,m lost. 100 % servise connected Viet Nam veteran. Thank You
    The employees here are absolutely ridiculous. Besides the security I think I have came across only one lady that has actually done a good job and she was working the front desk. But Jeri Stevens is a disgrace to this office. I have never been lied to or ignored by anyone like I have her. I have tried to make a complaint with her supervisor, Michelle, and she hasn't even returned me call. They need to clean house with the employees and get someone who actually does the job they are paid to do.I feel like I have been discriminated against and been talking to only a answering machine. I have left multiple messages and never once got a call back. Only reason I have actually talked to her is because I called to complain or confront her and she actually picked Up her phone. It is so sad to know the people that are supposed to be there to help us actually has no compassion or value in her job with the state. A simple thing has now escalated into shutoff notices, behind in multiple bills, no food in my house for my three children and no money for gas. All because I was told I would have my money three weeks ago.
    Jodee Morin
    I called the Roseburg office today fully prepared to be on hold for an unreasonably long time before I reached a representative. To my surprise, it took about two minutes.nThe representative that answered was polite, professional, concerned and very kind. Her name was Angel, which totally suits her.
    Janet Jones
    Just wow! I was super impressed with this office! My entire visit took about 45 minutes and Julie was delightful, kind and treated me with respect. The Security Officer was also congenial to everyone. I will come here for all SSI needs in the future. Well done!
    scorpio hurley
    1 star cuz you cant give zero.. thecase workeri supposedly have NEVER calls back !! ive tried to get ahold of him for over a month to find out information regarding my case and yet to receive a call back after many many messages
    TheChainSaw Guy The Chain Saw Guy
    Very rude, gentleman I talked to on phone would not help, referring me to another SSA. In Eugene.nNo reason given
    Drew Watson
    If I could givethis joke of a government agency negative stars I would. My husband and I go in last Thursday to get my last name changed, wait an hour for them to tell us we do not have the right documents. We find out what we need to bring for the next time, today, and wait 25 minutes for someone to tell us we still have the wrong documents. Absolutely outraged about the incompetent and apparently uneducated staff working here. We will be in again to see if we still can't get my last name changed.
    Bella Cole
    I have waited a long long time for my replacement ss card. However Julie who helped me this last time got it done and was amazing. THANK YOU JULIE
    nancy Trotter
    Taking money from me for anoverpaymentthat never happened. Now I can't make my rent! I was barely getting by with a full check! Thanks! God bless America right???
    Paul S
    My visit was faster and less painless than expected. I think I hit a non-peak time. I had to get a code before I could register online.
    Denise Steiner
    I can sure get their mail but never can I talk to a person! So frustrating
    JaNene Ruley
    The wait was very long. The security guard was very pleasant and kept spirits light. Bring a book. Staff was efficient and polite
    chris mundy
    why dont pick up the phone
    Garry Gerlach
    Called on the phone to infirm them of scam calls recieved today TWICE and they HUNG UP ON ME!.ud83dude21
    Al Vallellanes
    Very rude and obnoxious. Clearly he wants to make it hard for seniors. This man should have extensive training on how to deal with the public.
    Cammey Sigfridson
    So far two staff members have treated me like a complete waste of their time and I've never used impolite language or tones of voice with them.
    Dawn Oneal
    The wait time is over an hour to do anthing and you watch people that come in after you get seen before you. Terrible customer service.
    James Averill
    Need better staff
    Shelley Mucklow
    Always a good experience.
    Bill Cramer
    Very nice and helpful staff.
    Andy Saunders
    Dan Cunningham
    Elena Williams
    Rosalie Davis
    Amy Downing
    Danielle Pempek
    Dakota Stroud

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