Union NJ Social Security Office
- Address: 855 Lehigh AveUnion, NJ - 07083
- Phone: 877-803-6306
- Fax: (833) 950-2978
The Union Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.
Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Union Social Security Office.
If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.
If you visit the Union Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.
Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.
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Top online services you might receive
You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Review Your Information
- View Your Latest Statement
- Review Your Earnings History
- Estimate Retirement Benefits
- Check Application Status
Manage Your Account
- Change Your Address
- Set Up or Change Direct Deposit
- Print Proof of Benefits
- Print Your 1099
Frequently Ask Questions at Union Social Security Office
Can I apply for Social Security benefits online?
Yes, you can do your application at www.ssa.gov.
How long does it take to get a Social Security card?
As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.
How do I change the name on my Social Security card?
You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.
How to replace a stolen or lost Social Security Card?
You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.
Can I schedule an appointment with Social Security through this website?
No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.
30 Reviews For Union NJ Social Security Office
Shun Wang
Smooth experience getting ss card replacement on 4/18/2022. I called to schedule an appointment, but they told me on the phone that I might as well to just walk in because appointment can be made only for a date in a few weeks. So I just drove there. No appointment required. Mask still required but they will give you one if you don't have one. 15 minutes wait time. Just remember to bring all documents needed.
Ajay Nyamati
I have spent not less than 20 hours over the last few months to get an appointment to do a simple status update. I even drove up to the place and was advised by the security personnel to 'not give up' on calling. I cannot imagine how long will things take once the docs are submitted. The team is hiding behind the COVID excuse. It looks like the experience is totally different in other SSA offices.
Jaz M
This SSA office doesnu2019t deserve any stars at all! I have been trying to call this place in the span of 2weeks. All I heard was endless background music however there was that only ONE time it stopped and thought someone answered BUT NOu2026.I was talking and nobody was there and then it sounded like they hung up the phone. So Rude!! Does this place stopped operating?! Why no ONE and I mean NOT A SINGLE ONE answer the phone?! Forget about going to their office, this place is a JOKE!nnLiterally I have been trying to get ahold of someone from this office to make an appointment. Please letu2019s report this office for not being responsible for their citizens needs & just RUDE and LAZY!
Janet Oyewole
Honest question, what's the best way for people to make an appointment if you're not having people come in in-person, online, and no one is picking up the phone? I've called in so many times and I either get a busy signal that then hangs up, an automated system that tells me my call can't be received, a long wait that then hangs up on its own, or a long wait where the phone actually rings and at some point it almost sounded like someone picked up but no one spoke and then the call hangs up. What other options do people have?
Melissa Contreras
I have been trying to contact ANYBODY, SOMEBODY!!! I call and it goes on a loop, they have my wrong address so they are sending me ultimatum about terminating my kid SSI if i dont send somePapersthat i NEVER received!!! I could just go to the office but they still CLOSE! I don't know what else to do!!! No matter how many times i call i never get to talk to ANYONE! this is the worse Social security office in the world!!! ud83dude21
Noha
I agree with the recent reviewers that no one is picking up the calls. I have been calling them since yesterday and today. It's an urgent matter that I need an appointment. I called the SSA in Newark, managed to speak to someone, but told me that I have to call the SSA in where I am residing - seriously frustrating. Below are snapshots of how long I've been waiting multiple times. This is unacceptable.nnUPDATE: So I decided to call the Newark SSA and told them that it's been difficult that NO ONE picks up the call in this SSA location. The staff also mentioned that she had another caller who said the same. I mentioned that there are others who are in the same position and to look at this Google review. She expedite the matter by informing her supervisor to straighten out this SSA location. She got my information and number so that they will call me for an appointment. So I highly suggest y'all contact SSA Newark if you still experience the same treatment from this location of NO ONE picking up your calls and report it to SSA Newark staff. All the best folks!
Kelly Ngo
Staffs are so friendly and helpful, the security on the front door so nice, i went to the office to renew my SSN and got it by mail 3 days after that, so quickud83dudc4dud83dudc4dud83dudc4d
Stephanie Watkins
FOR THE PAST FEW WEEKS - NO ONE I MEAN NO ONE HAS PICKED UP THE PHONE!!!!!!!!!! NOT EVEN TO SAY PLEASE HOLD. I DON'T CARE WHAT THESE OTHER REVIEWS SAY THIS IS EXTREMELY POOR SERVICES! ESPECIALLY IF APPOINTMENTS MUST BE MADE BY PHONE. I AM AT THIS TIME EXTREMELY HAPPY I AM A US CITIZEN BECAUSE IF I RELIED ON THIS OFFICE I'D BE SENT BACK TO MY COUNTRY !
Carlit Febles
Horrible service I made an appointment for my 6 months old and when I went they couldnu2019t find me on the list and on top of that every time I would call they would hang up the phone just horrible
Jon Varbero
This office is so unreliable. You cant call during your break time, you need to take a day off just to call this place and wait for hours!! So unreliable.
Slharper
They do not answer the phones. I wish I can post the picture of a screenshot of how I let their phone ring for 3 hrs. I called Monday-Friday to get a person and 3 times someone just picked up the phone and left it . I can literally hear them typing and doing whatever in the background. Then they hung up. I was furious because I need help and canu2019t get it.
Ramon C
been calling this office for more the a week what type of customer service you guys are providing this is ridiculous how can you not solve people issues and concerns open this office stop using covid as escuse lazy
Yssa Bobrow
I have been calling for 2 weeks, several hours a day with no answer. Once I got thru and they hung up on me. I need a legal name change and I have to go in for that.
Nari N
Please allow people to make appointments online. Been on the phone for a whole hr and nobody answered. I tried calling again earlier and someone picked up but was not talking.
X daggerxflo X
How in the hell do I get in touch with these people....they have all my documents it's been a yearly process of sending things and nothing getting done??!?!?!?! Answer the phones please
Margaret Aidala
This office is the worst!! They tell you, you need an appointment but itu2019s STILL just first come first serve!! Iu2019ve been here for over an hour past my u201cappointmentu201d time!! Horrible!!
Roy Grados
First time going there, I read a lot of reviews, all bad about this office, but my experience was completely different to what they've described...
Janet Yin
Itu2019s extremely difficult to get someone to pick up the phone. This is the second time I tried to call them and Iu2019ve got put on hold for over an hour and no one picks up the phone.
Chris Wu
I agreed with the rest of the review. There is no one picking up the phone. Few weeks ago, it would still ring, but not anymore.nnStarted from last week, the phone wouldnu2019t able to make any connection.
S C
If only I can give 0 stars, I would. The people working in this location are so rude and inefficient. I submitted my documents for a name change two months go. Followed up after one month and was told they had to quarantine for two weeks documents they received. I told the lady that it's been 1 month already! On the second month, I received a letter they could not grant me a new one because I could not provide my lawful status which I did. They just didn't do their research properly! A co-worker of mine submitted the exact same documents in the Staten Island location and hers was processed in 3 weeks without question. Soooooo slow and inefficient!
Duvenson Cetoute
One of the worst building ever they never answer the phone always have a Attitude and so rude
Hen Danh
Employees were so rude and unhelpful. I need to make an appointment at the facility; however, when I was there they told me they can't make an appointment for me. I was advised to make an appointment online but there isn't any online site to make an appointment. I have been calling and continued to be disconnected for a total of ~5 hours now. I have been placed on hold and while on hold my call has been disconnected. This is extremely frustrating and a waste of time when they could have easily made an appointment for me while I was there.
gaby
unfortunately the call wait is super long and i kept getting disconnected, but after 2-3 hours i was connected with Ms. Palacios who was very nice and helped me with my problem
Nelly Lamberty
Trying to call to get an appointment. Can never speak to a human!
Kirstie Castro
I called several time , they made me wait for a long time and later they picked up the phone, donu2019t say a thing and then hung up on me. Horrible customer service!
Jorge Gonzalez
Called manny times, even was on hold for over an hour and no one picks up.
Irlande's place
These people are rude, don't answer the phone and literally hang up on you if you ask too many questions
Fred
They are very unhelpful. I've been waiting for my social security card for almost 6 months and every time I call they say that I have to wait 2 more weeks, the last time they said to me that I have to reapply for another social security card. It's so frustrating.
Sussy Teijeiro
Horrible. Needs major improvement. I had to waste my full day of work, the lady on window 11 was not helpful and did not know how to answer my question and made me wait to see a rep. OVER THREE HOURS. This office must understand that for people that have a full time job is unacceptable to wait an entire day. Impossible to get information over the phone. They just want to waste the time of real taxpayers!! I saw how they made arrangements to put other people ahead when they talked to the guard. Again, unacceptable. The information I was inquiring about was not even related to me! And all this to make me come another day! If the people in the front window knew what they were doing, this would not happen.
Vivian Ullman
As other people have noted, the office is overloaded. However, the people I dealt with on several visits couldn't have been nicer. They were patient and thorough. The long waits are crazy but....you can thank Congress for underfunding all Federal agencies like this one. IF and it'a big IF, Congress would properly fund the agency, they could hire the 10 additional people at this office they really need to be able to service all us citizens in a time fashion.