Grand Island Social Security Office

Grand Island Social Security Office

The Grand Island Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Grand Island Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Grand Island Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

You may also be interested in

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Grand Island Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Grand Island Social Security Office

    Norma Peters
    After making six different calls and sitting on hold for over 15 minutes each time, only to be disconnected is more than frustrating. Add the fact that the individual I finally talked to was rude and talked over the top of me before I finished my question. These calls would be less painful if he/she (Jan) would just LISTEN!
    Brenda Olson
    Workers are rude. Hard to communicate with. They have routinely made mistakes with my disabled sonu2019s benefits. They work for the government, and act like they can do and say whatever. Horrible office! The lady will just hang up, and when you call back she hangs up phone before can say anything.
    Madame Muffin
    The person on the phone was highly rude and was also completely wrong. Not only were they wrong but they wouldnt listen to me qnd what i was saying to them.
    dunia enriquez
    The worse experience ever waiting on my phone call forever, they hang up two times. How long after the covid , how long after people been vaccinated, how long after every body wearing a mask is going to take to see person in person at the office. This phone service is the worse I have never seen.
    Gerri Swanson
    My friend has been trying to call for days and no one will return his calls. He has a certain date that he must respond by and with offices closed and no one returning calls, itu2019s pretty hard to comply.
    Christina L
    Was on hold and got hung up on then called back and still was put on hold and when someone did finally answer she was very rude and condescending. Itu2019s unbelievable that this office isnu2019t open and they want you to send sensitive information through the mail.
    Julia Melton
    The woman I spoke with was extremely rude and not at all helpful. I sent in a certified copy of our marriage license to change my name and they stated it was a photo copy (The stamp had bled through the paper ) When I asked what we can do to help it she complained that the county clerk needed to sign in blue ink and rambled on about the courthouse not doing their job
    Marcy Silva
    terrible service! They do not answer emails, they don't answer the phone to make an appointment (specifically from Grand Island, NE) I went in person and they don't see me without an appointment
    John Olliver
    I've been trying to get ahold of this office for over a week now. They won't take walk ins and they nevernanswer the phone! Horrible office
    Saren Henderson
    Unbelievable they are not open. This business should be open. I guess I donu2019t understand why they are not open. Everyone is dealing with the same pandemic what makes them special.nnI do not feel comfortable sending original documents in the mail. Everywhere else is open and makes no since they are not open. Talked to a women here and incredibly rude.nnI was told to send my documents here. They told me sorry wrong place to send to. It should be sent to North Platte. Now I have no idea where my sensitive paperwork is. Anyone can have my information. The women over the phone was no help. She said she doesnu2019t see it. I had it tracked to their building. But again said they never got it.
    Kassaundra Oxner
    Tried calling multiple times, they just hang up. Obviously these inbred corn pokes are lazy.
    Delma Johnny
    Been calling for a week the call keeps cutting off on me or they just pick up and hang up...they finally answerd the lady was very rude and unprofessional long story short she doesnt know how to do her job she did not know a lot of things and was really rude about it.
    Keith Olinger
    Robert, I didn't appreciate your complete lack of empathy for my Mother's passing. I especially didn't like your tone when you told me I should receive mail notification in the next _____ weeks. Then, when I asked for contact information for the payment processing department, you said,There isn't any, we don't even have the phone number in our office.If that's the case, how do you even know they received the paperwork you sent over and are working my mother's case?nnWorking at a government office you should most definitely hold yourself to a higher standard. These are trying times for my family and blatant disregard and complete disrespect are noted. I will still pray for you.
    Giovanni Luna
    They say it takes 2 weeks to receive a replacementnsocial security card, but it never gets here within two weeks. Iu2019ve had to call them twice and each time they have not sent it because they need to u201cverify your informationu201d. Theyu2019re also really grouchy and unpleasant to work with.
    Had to replace a ss card. The wait was almost an hour. There was only one window open. About 5 people ahead of me. The lady at the window was very very nice (she is the only reason you get 3 stars). I would give her a 5 by herself. She made it easy and she was very pleasant. They need more staff! If you go here expect a very long wait. If y'all are grumpy when you get to the window I am sure they will be too!!! They are people too and they are trying to do their job. The other people being impatient and annoying in the waiting area are the real problem!!! Manners people!!!!!
    Angela Gutierrez
    Horrible service. No one answers the phone. When they do. They just hang up. Disappointed.
    Got every thing done in an acceptable time frame. I was in and out in 30 minutes flat. I had to make some changes to my SS account, fairly simple but necessary. Everyone was friendly and professional to me, even the guard!
    Robert Horky
    Called with a question about a payment. Other than the wait on the phone for a representative the experience was great. They answered my question and were very professional and courteous.
    Anleysyoel Duardo
    Iu2019ve been calling for two days and did not pick up the phone I need appointment
    Heads up the only way to go into the place is with an appointment. Very nice person on the phone to help us.
    JROK The Realll
    People are rude and they donu2019t answer the phones when you do get to talk to someone.
    Steve Stump
    The moment that you walk in the door you are made to feel unwelcome. You have to deal with a machine to get a number then no instructions no info on how long the wait might be. There were lots of people in the building but only one person being helped at one window at a time. I suggest making an appointment before going to this office. Otherwise you may be there for a very long time.
    Horrible costumer service. EVERYONE is rude. Wait time is ridiculous. Theyu2019re understaffed. Someone PLEASE do something about this place. Itu2019s a pain having to come here and deal with these people.
    Alicia Dawn Lunz (Allie)
    Very short wait usually when i go im 5th person to be called . only bad thing is wednesdays are short 9-12pm only . and i do have to go again if not today tomorrow.
    LeRae Ahlers
    Reported my address change back in March three weeks ahead of moving to new address and got a letter today saying they were not made aware ,um YES THEY WERE. 40 minute wait time on hold to fix this? I am not amused
    DessyRae De La Morton
    This place is a joke. The people who work here are possibly inbred. Impossible to get a phone answered no matter when or what day you call. No one know what's going on or what they're doing even in the slightest. Always a mess.
    Kathy Schmachtenberger
    10 minute wait time. The female rep answered many questions that I had clearly and patiently. The guard at the door was curt but helpful.
    James Buffet
    They refuse to answer their phones
    Thee xbigpapaa72x
    Place is a joke lobby half full and one person to help you.. And the so called rent a cop is a joke also I've been waiting him and when someone comes in and asked what to do all he can do is point and doesn't say a word. You can jus watch him and tell he doesn't like his job. Go work somewhere else you over paid rent a cop
    George Hasley
    You cant reach these people by phone and they want an appointment to visit them. You can't leave a message. They service is non existent so best explained as awful.

    Search Social Security Offices in Nebraska

    Leave a Comment