Lawrence Social Security Office

Lawrence Social Security Office

The Lawrence Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Lawrence Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Lawrence Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Lawrence Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Lawrence Social Security Office

    Robin Herman
    Anytime Iu2019ve contacted the Social Security Office in Lawrence, MA. I have received prompt and courteous service. Iu2019ve reached out to them by phone, sending forms via mail and twice I went in person. Iu2019ve lived in the area for almost 10 years and I feel the SS office in Lawrence has given me the best overall experience over any other office Iu2019ve contacted. Itu2019s not often people take the time to say u201cgood job & thank youu201d so Iu2019m doing so today. Thank you folks and good job!
    Katie Clay
    I called this office and the woman who answered the phone was incredibly and unhelpful. Also important to note that the information they have listed on their website about needing to make an appointment is incorrect. This is a government agency and they should update this ASAP.
    Chantelle Rivera
    Alex Valdez is a terrible manager. Very unprofessional and doesnu2019t know how to speak with people. Iu2019ve been calling for the last few days and I donu2019t know if itu2019s bothering him to do his job, but he has a nasty attitude and shouldnu2019t be working a job that has to do with customer service. Donu2019t know if heu2019s just miserable, but 10/10 would recommend to get a new manager.
    Bert OConnor
    My sister passed away in April 2019. Apparently I am due a refund of her last payment. Approaching ten months, have called twice. Every time, the response is the same. Give us another month or two. Also have had three employees tell me thatit is a not a priority to refund money to beneficiaries/executors. But it sure was a priority to pull the money out of her account which was done within a week of her passing and two months prior to the issuance of a death certificate.
    Rachelle Goulet
    The ability to access your Social Security benefits and receive effective assistance and answers not available on the website is imperative. Unfortunately, most employees lack the skills and capacity to respond to questions and resolve issues. Something must be done to escalate the talent of all Social Security Administration offices whether it be done via continuing education and training or eliminating ineffective employees and replacing with qualified, competent and willing to work employees.
    nhreyy x
    Poorly managed office , no accountability , they denied application without any explanation. All they offered is appeal. They just take time processing anything . Covid is their scapegoat. Will head to other offices out of state to get things done .
    Human Being
    Mr. Alvarez, Mrs. Taveras, Mr. Carrillo, and Mrs. Castillo are very nice! I spoke with them several times on the phone and each time, they were patient and understanding. I am in a dire circumstance (stage 4 cancer with a physical disability as a result of major surgery); my son has a mental disability. They have helped us get the help we need!
    Gxcha Universe
    Had the worst experience with this lady that picked up the phone . She was awful ! I am just trying to get a name change and she was so unprofessional and uneducated. I work at a pharmacy and i will never treat people the way this lady treated me today . I asked her for a supervisor and said no and hung up. The worst !!!! I called back and she started to curse me out ! I will never go to this place !
    Jay Ess
    I sent a packet of materials to be reviewed for an appeal and the man on the phone told me they were never received. They were sent certified mail with return receipt and so I went to the Lawrence post office and got images of the signature and proof they were delivered.nnIncompetent? Dishonest? Both? Our taxes pay their salaries so neither is acceptable.nnTime to end Social Security and Medicare and replace them with something better. Our money supports a dysfunctional bureaucracy and not benefits for the public.
    Horrible! Uncaring staff! Wait is always 2 hours or more!!! Mr Alvarez never returns calls and doesn't care or gives wrong information!!! My case was closed due to length of time they took, now I have to start all over and it's been an entire year!!! Staff favors the hispanics I know, I speak Spanish and I can hear them giving them information on how to cheat the system! Must be investigated! Don't go here please!
    Worst customer service ever, for a branch of the government and what they conduct is not professional. They tend to argue over asking for a status of a application ud83dudc4eud83cudffc
    Enmanuel Diaz
    worst service ever.They think you are asking for favors.They should change the whole team bring new people with experience on customer support.Look for people that really want to work.Iu2019ll give -5 stars if i could
    Charles Saindon
    Just spoke with a young lady on the phone,, very courteous and answered all my questions ,a great help .
    Trixie Lishious
    Employees here are the rudest, cocky and arrogant subhumans to deal with! They should quit and go find another job where they're NOT so miserable!!! THIS WAY pleasant ppl can get the job!!
    Edwin Joel Vazquez Cuevas
    Wow. most rude people i ever met they were yelling at me because i could not hear them so they hag up on me when i was updating the info two times they did this today
    Mary Collins
    I had a wonderful time with a girl named Kimberly. She was patient, efficient, pleasurable and kind.
    Karen Haley
    awful, awful people that work there. even when you provided them all the info already, they mail you a letter saying you didnt provide them the copy.
    Canadian Racing League
    No help at all. Just running me in circles between 2 other agencies who say that you have to correct my issue and your reps telling me its the other company that has to do it...
    Christian Tozzi
    Good experience, some wait (around 40 min) but the person working we me was very helpful and nice.
    2 hours waiting only 2 windows open they lack of more workers it being said it has 4 window to attend people !!!!!! What wrong with that picture seriously the state need to pick up the slack and hire workers ...
    Osman Perez
    People who work here donu2019t know how to talk to costumers zero costumer service here
    Sierra Weiss
    They spelled my name wrong on my name change application and made me do another application even though it was their mistake
    Gianmarco Speroni
    Just not right to wait 2 or more hours, a full room waiting on only 2 open booths, on a good day...
    Lissette u201cLizu201d
    Fastest SS office I have dealt with so far.
    Juan Rivera
    There phone number is not funtional
    Jul Mor
    No enough people ... No enough space... Need more people to move... Bigger space...
    Susan Noel
    Ana Reyes
    Maria Rivera
    vaishnavi chevu

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