Columbus IN Social Security Office

Columbus IN Social Security Office

The Columbus Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Columbus Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Columbus Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Columbus Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Columbus IN Social Security Office

    Tamica Tate
    It's very disrespectful for representatives to hang up on you and not call back. I can never get any help it's always there's nothing I can do to help or tell you about the case. Lord, I understand you have a job, but at least help the customers better than y'all do instead of doing nothing!!!!!
    Diana Law
    I spoke with Bryant at Columbus office and he was amazing! Answered all my questions and explained everything in detail. It was such a pleasure to speak to this polite and knowledgeable young man.
    Toby Stigdon
    This office has been great help for me. They took the ball and ran with it! They answered all of my questions and provided me with support. I appreciate all that they did and continue to do.
    Bobby Carney
    Really not too fair to judge the quality of service for any organization for the past couple years due to the stupid COVID and the lack of people wanting to go back to work because of theStay home and we will pay youpackage from our government.nI was on the phone for over 45 min waiting but finally did talk to someone and my questions were answered efficiently.nJust try to realize the situation we all are in and hopefully, there is a light at the end of the tunnel somewhere.
    Debbie ne
    Called today. On hold for around 15 minutes. Started with music, then beeps, then nothing. Wasn't sure if I was still connected but my phone showed I was still on call. Gentleman answered and was to the point but answered all my questions.
    Andrew Cochrane
    Rating = 0.5 star - I have been trying to call for weeks. Nobody returns calls or answers the phones. Benefits are on the line.
    Jesse Hamilton
    I've called 4 times over 2 days and the call never is accepted. I can't make an appointment and I can't reach anyone to speak and the main office can't help me. Absolutely ridiculous
    Tatum Spurgeon
    Refuses to answer the phone, we have serious questions. And they are delaying and hanging up on our calls, lazy people, who dont care about their job dont know how to do it and its obvious.
    Bettie Peters
    I am having trouble getting my sonu2019s SSI payments sent to his new address, but Iu2019m not getting anything done!! Is it because of covid?
    Kelly SellerMom
    This office is a waste of taxpayer money. Do NOT call them because you will only be placed on hold for eternity. Drove to Arnold St., office is CLOSED due to Covid. Youcommunicatevia a DROPBOX where you are to place ORIGINAL documents in an envelope and drop it in. No assurance/guarantee if it will be received by SSS staff. No way to trace the progress of your case. These people are getting paid to do nothing. Do you have vacancies?
    Ben Wisler
    Just want to check on status of filing made 3 months ago. Repeatedly on hold for 20 minutes before it says good bye and hangs up automatically with no way to leave a message or like most businesses these days, keep place in line for a call back.
    Lynn Nicole
    I have been calling everyday and all I get is a beep for 30 mins and then I get hung up on
    Michelle Rogers
    Filed to change my last name to my husbands namenI have been waiting for 4 months to get a new ss cardnI called and they said they send out the paperwork and itu2019s out of their hands, to wait and see if it shows up in another week. Not a good answer !
    Amanda Cooper
    They do not return calls. I have been calling repeatedly for unit DLG, and she hasn't returned a call since March. It's now December. Her supervisor won't call either.
    Dan Schroer
    My wife and I went in to file for SS without an appointment on a Friday afternoon and were processed immediately. The representative reviewed our filings completed on line and went thru various options open to us for our disabled son. Could not have been more pleased with his interest and time taken for our situation. Very polite, considerate and professional.
    Curtis Brown
    Always had great service here
    Joyce Sawyer
    The staff people are very good, answered all my questions thoroughly.nWait time was under one half an hour, very good.nReminder, you cannot take your coffee or water in with you!!!
    Joe Abplanalp
    My wife went there to change her name, told her that she had the wrong form, called the clerks office that gave us our certificate and they said it was correct. Went back in and told them and they said, u201ci guess we will accept it.u201d Terrible service for our first time there. You could tell it was Friday with all the lousy service.
    Pam Long
    On hold for almost 45 mins.Website shows slow on Tuesday @ 3 shows closes at 4:00 pm is now 4:19pm.nOh my.. I live closer to Indianapolis but have to travel to Columbus to the social Security Office....hate the distance can't wait for hours trying to speak to someone.
    Richard JEFFARES
    I had my disability taken away because i havent been to a doctor in 3 years,why go to a doctor when they are gonna say the same thing after 6 total hip replacements,to much scar tissue and not enough muscle,well i fought their decision and got it back now I'm being given the run around,they said it is a glitch in the system,I was told I could go in and receive at least a month check,I went in and the man told me they dont do that so someone is lying....
    J McCarthy
    Horrible experience! R.L.M. Is rude, chews gum while she is talking, and speaks over people. The security officer, Thompson enjoys his pseudo authority and intimidates people as does R.L.M. Horrible example of government employees.
    Andrea Blanco Durango
    I called to schedule an appointment and they answer all my questions. Very easy and nice people.
    Darren Burris
    In for a replacement social security cardnfilled out the application.nWas in and out in under 8 minutesnPeople friendly....nThat was FAST.....
    Eddie Rogers
    Neve sent me a new SS card, no one answers the phone
    Jeanne Chambers
    The wait time wasn't bad at all and the staff are friendly and helpful.
    Heather Broadstreet
    Terrible customer service and they don't return phone calls. They didn't even deserve 1 star
    Taylor Woodward
    How long I've been waiting in this place I'll be celebrating Christmas and New Year here
    T T
    Very friendly, wait time good
    Tao Weng
    Clean, brightly office. Nice staff. Efficiency.
    Paul Rutan
    Quick service n very polite there

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