San Jose Social Security Administration Office Fontaine Rd

San Jose Social Security Administration Office Fontaine Rd

The San Jose Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at San Jose Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the San Jose Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at San Jose Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in San Jose

    You have other Social Security Offices in San Jose

    San Jose Social Security Administration Office - First Street

    280 S First Street

    866-931-4496 More info

    San Jose Social Security Administration Office

    6140 Cottle Road

    866-931-4496 More info

    20 Reviews For San Jose Social Security Administration Office Fontaine Rd

    Abhishek u0998u09cbu09b7
    Here SSA has around 30+ serving windows hence really big capacity. Seems now they are opening more and more of those windows and even allowing applicants not having prior appointments but yes they need to wait a longer time as appointment holders will get the priority.nParking is not an issue here as they have decent capacity parking.nDon't worry if (only if) you missed to carry application form or need any corrections at the last moments, staff are very helpful and they will do their best to assist.nThe security officers at the gate are very helpful. They really takes good care of elderly applicants and assist all way possible.
    Crystal S
    I had great experience talking to a nice lady named Alyce. She kindly explained to me the situation, what action she will take, when I should call back to follow up. She's best agent I have ever worked with.
    Kate Arenchild
    Second time I've waited on the phone for 40+ minutes. Then the phone just disconnects, no warning. This is the best our government can give us? Glad my taxes are going to good use.
    Neonflame Studio
    Appointments only. No one will answer my call! I waited 2 hours. This is horrible! This is how our government serve the people? Horrible!
    Richard Gardner
    Almost NO one is allowed in side without an appointment. You must call in.nI spent over 1 hour waiting for a answer, when i did the person didn't know how to give me help.WHAT?nI asked for a Supervisor, she said she would go ask and told me to hold. 45 more minutes went by and i got hung up on.nI called back and waited another 38 minutes for some one to pick up, explained all over to yet another person. She tried many things to no avail. She said she would speak to her Supervisor and call me back.nWell, it's going on FOUR days.nNO call back !!!nIf they are reading this, call me back (You have my number).
    Catherine Montoya
    Went here to put documents in drop box. The very handsome security officer allowed us to drop documents off inside. He also volunteered us an envelope and tape. That's customer service beyond everything I might have expected.
    Angelvy Tran
    When I call take 2 hours nobody hear phone then the phone stop. I call back take same
    Karl Bouldin
    Yes. The wait was long.nnTake a good book. Or even better yet make an appointment. i did not know that they took appointments and i was in a hurry so i did not bother. Those who made appointments, very much like the DMV, got their issues handled more expeditiously.nnBut when you get there and you see how many people need the service one must sensibly recognize that things are going to be slow.nnOnce I was called to a 'window' to speak to someone to deal with my particular issue i could not have been more pleased.nnThe Person was knowledgeable, helpful and most pleasant. i have no complaints.nnI think that those that do not understand having to wait (too many of us in these days where a lack of concern for others seems to run rampant) need to discipline themselves.
    Dan Kong
    I brought my mom here 10 min to 2pm which is our appointment time yesterday. And we waited for more than one and half hour, and finally we see some person around 3:30pm. I have asked the lady in window 9 three times. And her reply is you wasting my time... just sit there and wait.... And when I say I have sth else to do, she told me if I want to change another time for the appointment( at this time, I have been waiting more than 1 hour). This place is ridiculous!!!!!
    Fluffy April
    People say DMV is bad, not at all, the social security office is the hell on earth. You waited an hour just to be told to wait another hour at least by the lady sitting behind the window. If you came in feeling full and happy, you'll experience hunger and mad while you wait. I can't wait to get out of this hell.
    Adriana Cisneros
    Had a appointment time and waited over an hour past my brothers appointment time to be called. Waste of time. Don't understand how they make appointments and have people sitting around. Needs better management to get these people to do there job!!!
    Angeliqu duys
    Wait time is well over an hour whatever time you go they only open Tue and Thur advice bring lawn chairs to wait in and snacks.
    Rashmi Dasari
    Its closed for today, no proper update on their site , no proper information
    Gino Tacobell
    I've heardthis behaviorfrom the past when this office was on Aborn Rd near White Rd. It seems like the workers there they own the business and they are mistaken this office is a Debt Collection or something that they are trained to be rude and unprofessional or no need education. The city has to be aware of this issue.
    Billy Manashi
    Picture the DMV. This is what it's like. There is no clear direction when you walk in. I saw a lot of elderly people walk in and be confused as to what to do, and the security guards would not take initiative to help them.nnWhen you come in, go to the kiosk and sign in and grab your ticket number.nnThe wait was about 40 minutes without an appointment.
    Worst experience. Wait times are over 2 hours. The receptionist don't speak properly and don't provide any info.nnI don't understand why it cannot be improved.
    Jared Snider
    I can't defend myself against that.nIt is dangerous out here l
    N Smalls
    Got out jail over90,days,no metalcal,nocash,benifits.venful workers,haveing heartattack now becouse of themm..
    Ryan Cockrum
    Horrible I waited 2 hrs to get a number just to be told we will call your name which took another 2hrs.get to window and says he needs a different form to get a social security card.i had I'd and birth certificate .
    Robbie Lee
    They are very nice and that's customer service and they are the great help of assisting my needs I am very grateful

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