Norwalk Social Security Administration Office

As of today 4/8/22, they are only allowing the person doing the transaction inside their office area. They are also just now taking walk-ins. To get started you have to check in the lobby and then go to the hallway on the right and it will be the first door on the left, room 170. They do recommend having documentation and identification filled out and ready to present to security before going inside room. I don't have a review for actual experience as I am just currently waiting for my wife, will update only if have negative feedback; if not then it went smoothly.

I can barely even bring myself to give this place one star. I have been trying for WEEKS to make an appointment or get a straight answer about a name change. I have been to several offices, tried to make an appointment, and have been strung around the entire city of LA and still have not been able to get a hold someone actually able to assist me. I was told to drop off my paperwork for the name change at this office and I did not need to make an appointment as this location has a drop box and they donu2019t accept appointments for a name change. Again, I call and call and no one at this exact location can seem to answer a phone. I get through and it says u201cIu2019m sorry, your call cannot be completedu201d. Really? So I go in and there is a rude security guard ready to hand out the phone number to the office saying, u201c You need an appointmentu201d. I tell her what I was told and she says too bad, you need an appointment. u201cSo I need an appointment to walk into the office and drop paperwork in a drop box, that no one is going to physically take from me?u201d She replies, u201cYesu201d. The Social Security Admin is a joke, and I will continue to write negative reviews on ever location I am sent to, as the service continues to be appalling. So much for assisting the good people of the USA just doing the right thing. Donu2019t waste your time.

Ok so itu2019s been over a year since I originally applied for disability I suffer fro m 5 mental disabilities and was diagnosed at age 13 but my mother and father decided that praying instead of me taking meds was a better fit for me . As I got older my condition. Worsened I am now ys 42 applied in. May 2021and was approved . Dec. Of 2021 I was found disabled going back to 2016 therefore I was awarded backpay for SSI and SSDISSO I came in after work for SSD I was pa

In my humble opinion, Ms. Espinoza, Ms. Merino and Mr. Villarreal are wonderful people. I had a wonderful experience when I had my face-to-face appointment with Mr. Villarreal. I also had a wonderful experience when I spoke to Ms. Merino and Ms. Espinoza on the phone. These people are here to help us. Please take your time to appreciate their hard work. God bless you all.

Called 25 minutes before closed kept me on line until I hung up at 4:30 pm even though recording says they are still helping others and they will be right with you. Terrible system, do not call the last hour before close you will wait and never get anwered.

Called this location today. After waiting more than an hour for someone to take call i hang up. No one answered the phone. Horrible experience.

Mrs . Le , you took care of my matter that was at wit's end ! You treated me like Family an my situation truly mattered to you . I Thank You , for making something happen in my desperation ! You Truly are Good People !!!!!

Came here to see if they have finally opened up. Rang the buzzer and I got a rude security Guard asking me why I was there so I gave him an answer and in the middle of me speak he said we are closed cuz of covid you know the locked down and everythinghad a nasty tone and talking to me like I'm stupid. Once they do open up I do not recommend coming here go somewhere else cuz apparently people don't like their jobs here and don't like to speak to you with respect

Staff was nice and helpful on the phone, but they said they were going to mail paperwork to my house and never did. It was really disappointing because it's been months, and I called again three days ago. Hopefully they appear in my mailbox at some point and time.

This place is a joke and so are the employees, very rude and if your trying to explain your SITUATION in order to get rid of you the tell you lies.nYOU BRING THE LIES TO THEIR ATTENTION ALWAYS THE PERSON NO LONGER WORKS THERE !!!nSSA caused me to get terminated from my benefits then when I presented evidence of their mistakes NOTHING DONE TO CORRECT THE ERRORS THAT COST ME PAIN AND SUFFERING .nMaybe if I wasnu2019t a US CITIZEN, AND COME FOR ASSISTANCE I MIGHT GET BETTER TREATMENT LIKE THEY DO .

Terrible experience,suggesting notnTo choose here in order to save your time.

I moved to Norwalk over a year ago and this place by far has the worst customer service. Called and left 5-6 voicemails to the caseworker and never got a call back. Took my elderly parents who can barely walk to the department to resolve the issue which I thought they did, but got a letter in the mail saying their SSI been suspended. Tried calling the number and a lady said their system is down and to call tomorrow. I called and was on hold for over an hour just to find out the office was closed. Never in my life have I been so frustrated and disappointed with the SSI office, but this place is ridiculous. They donu2019t seem to care that 2 elderly couples need their funds for rent. They are so quick to suspend their SSI in a heartbeat. Shame on them!

I have tried over and over again since March if 2019 to change my IRMAA due to a divorce in 2019 and I remarried on May 5, 2019. I have tried sending in forms to show I was divorced and then remarried. Last year I filed my 2019 income tax forms with my new spouse and our total income was under $100,000 but once again I got a letter stating they were still reducing my Social Security check based on the joint income of my 2018 returns. I donu2019t understand and no one will help me.

I have been on hold 3 hours or more in total. At first the lady didn't want to help me and when I asked to speak to someone els she got angry with me and didn't want to put anyone els on the phone. I hung up and called again to be on hold for another hour just to get hung up on again.....this was all to schedule an appointment.

I had an SSI appeal hearing August 16, I have severe anxiety and many other issues with being in places like that, but the security guard was very friendly and genuinely nice,... helped chill me out, give that guy a raise.nI had gotten his name, but with the stress of the day itu2019s escaped me since... he was working room 201

Had a great experience my customer service representative was polite and friendly and was able to resolve my issue . The only thing was the wait time I waited about an hour but not bad at all .

I went ahead and approve Jamaica Trinidad Belize scanner north south Ethiopia United States of America east and west Africa and Nigeria they're going to fly directly to United States it's a free don't pay no ticket no passport no visa and green cardthey've already been hired by the US government property today is Jimmy Mummert education department information on medical all of the links are not eligible for free travel Egypt Moscow Russia to buy Iranian Persians China Japan Hong Kong so we're just going to see you all the border patrol officer should know for me cherry where they transfer from one plane to the next if they are working for US Customs and working for great day Nevada City California I will do my social security benefits I'm going to issue the benefits as well and they can work farts hours so that way we're on Half & Half getting the chance to see what they really want to do I appreciate you guys finish standing and have a great day

They were rude and disrespectful and told me that I didnu2019t matter and had huge attitude towards me along with smart remarks.

Itu2019s just very peaceful and very well maintained.

Very good I a m glad it's open and you except the backup codes thank you best regards Terry nasr George