National City Social Security Administration Office – Closed

National City Social Security Administration Office – Closed

The National City Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at National City Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the National City Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at National City Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For National City Social Security Administration Office – Closed

    Paul Kim
    They are horrible. I called to make an appointment and waited for over 30 minutes and got not answer. I tried to do a walk in to see if I could get someone to see me, but the guard said it was by appointment only.nnI went home and called to make an appointment again, only to be answered by a lady with attitude and, by her tone, you could tell that she did not want to work there. When I told her I wanted to make an appointment, she said that the office is currently closed and does not take appointments. When I told her that I went to office and the guard told me it was appointment only, she offered a different number.nnWhen I called the 2nd time, I hadstatedthe wordappointmentwhen the machine asked what I was calling for and that directed me to the rude lady. Why they would direct me to her when she can't make appointments is beyond me.nnDon't waste your time with them.
    Jennifer Villanueva
    I cannot say enough about how helpful this office was, in particular Oscar, who was by far the best customer service representative I have encountered over the 21 year span of interactions with different agencies I've had helping my disabled daughter. I had tried to reach someone regarding my daughters needs over the past couple months, but was not making much progress and when we found out my husband was deploying unexpectedly and would be gone for 8 months, this appt became critical to making sure she was taken care of while he was gone. I called, full of anxiety and expecting that I would most likely get routed somewhere else, or not be met with a friendly voice ... but I was absolutely WRONG! The voice was not only friendly, it was helpful, informative, and sincere. By the end of our phone call I had everything I needed to take care of my daughter and a smile on my face.nTHANK YOU OSCAR & the team at the National City office!!
    Elba Acosta
    I had an appt at 9:30 and they never called me not even at 12. The security guard, tall one , was so rude to everyone. I saw elderly ladies crying and people. I am so disappointed. I had to use the restroom after 3 hrs waiting but was told no restrooms. It was a total mess and to deal with the rudeness was humiliating. Shame on all of you
    after waiting 45min on the phone I was disconnected; I tried the SS local number but its not working either...Are these good reviews fake?
    Matthew Biggs
    I do not normally leave bad reviews like this but my experience has been unsatisfactory, to say the least. 4 1/2 minutes on the phone just to navigate the automated answering machine. Then, the same guy answers (when it actually connects) and it sounds like he's in a porcelain bowl, on a cell phone with 1 bar of service. How am I supposed to make an appointment? Can't book online. Can't get anyone to answer the phone.
    Dary Portades
    The customer service rep was so rude from the beginning. As I was trying to explain, she said we are not taking appointments. When I tried to get my family member on the line, she said she would hold and disconnect. Since then I have been trying to call back. If this is not the position, you want then maybe you should go look for a job elsewhere. It doesn't help that I am trying to navigate through all of the items provided with their office closed.
    Jose Gonzales
    I showed up early before they opened so i was second in line. I was in and out in 10 minutes super friendly staff way better than the dmv
    Melodie Henderson
    Most unorganized, unprofessional set of morons I have ever had to deal with in my life. Please get competent individuals who understand their role and are willing to fulfill their purpose in this office before someone walks in with less to lose than myself and gets treated like I did today. Security company needs to replace the rock they have working here, he obviously has no business wearing a badge of any kind.
    Jc A.
    I called the customer service today just to get an update if they are taking walk in or in person appointments for correcting the name on the SS card since i needed it to get done so all my info like passport and other cards would match my maiden name but then he hanged up while I was talking still. How rude is that!
    Cierra Burke
    I sent original documents in July. I had to call 9 times and each time and was given the run around for MONTHS. I called one last time and spoke to a woman on the phone who within seconds told medon't call this extention anymore. Call the main line from now on. I got this extention from their office. Overall the customer service was terrible. I will never deal with this office again. Finally, 3 months later, I received my documents.
    ADan Kang
    After reading that you should make an appointment, I called to make one. I waited for 35 minutes and I still didn't get anyone to answer. I did it pretty early too.
    Eric Eric
    I absolutely hate coming to these kinds of places. The long lines, the rude people. This is hands down the nicest and most efficient government building I have ever been in. Nice and knowledgeable staff. I needed a replacement social security card they got me in and out in 11 minutes with about 10 to 15 people ahead of me. The DMV needs to step their game up. I'm thinking of losing my social security card a little more often just to go through the experience again. LOVED IT!
    Imdt Intro
    This is the place to be if you need help with Social Security. I arrived at 10 am today and left the parking lot at 10:20 am; no appointment necessary. I also forgot to fill out the forms, but the administrator did that for me and was friendly and helpful...and did everything with a smile. Thank you for your excellent customer service!
    Cess Njuguna
    The worst customer service.. I talked to a representative who was so rude and had the audacity to disconnect the call. All she said this is Social security and we don't argue with nobodywhy? I simply asked for clarification. Treat people with respect!
    Hector Ramirez
    No one answers the phone for appointmentsnAnd there is no option to make one online
    Michael Garcia
    I applied for my benefits, the young lady who helped me was very knowledgeable, polite but most of all helpful. I went in stressed and confused after hear about social security office from other people. I came out relaxed and with answers to all my questions about all my benefits.
    Lupita Montes de Oca
    Came in for a replacement card and was assisted within 30 minutes. Edwin was very fast, helpful and knowledgeable. Thanks for your friendly service :)
    Sonya Byrd
    This site was not opening and all I needed was the form for my doctor to file. It took me 2days to find the forms I neededfor the doctor.
    Karlenia Williams
    Went to National City office on Thursday April 26th,2018 with a friend to get some paperwork together .Was there from 12 noon to about 2:15pm.Got called to window #4 employee was very rude not helpful at all seemed to not to like African Americans .He was yelling at a African American man and his wife that was in the line before us and then we got up there and he did not help us at all .He was a short chubby Filipino guy. I'm pretty sure this is not the first time he has done this to people he needs to be fired.
    Brinngie *Britt G*
    Security and workers are rude and misleading. Been there 3 different times because I was given wrong information but they dont care because if we want out as card we have to go. Wannabe DMV workers but slower
    David Macapagal
    I went to social security office in national City I was amazed for their services , it was packed but the processing of the costumers bussine as fnAre fast and on details .thank you for the servicess you provided to us your customers.
    Soy tu pesadilla
    I got the best service 100 percent thank you patty for helping me all the waynExcellent service ud83dudc4d on point
    Ann Miller
    Awful customer service rude, and was given wrong information three times one hand doesnt know what the other hand is doing. Going to a different office I hope this offices closes down.
    Been about a month since I walked in for a replacement social security card... and now they have me going back and forth with calls and visits to not get at least any certified document for my job that I might lose if I do not come out with it in a week... so yah f... them
    Jarlyn Covarrubias
    I was surprised at how quick the process was to be seen. I had no appointment either. Thank you.
    Tereso Hernandez
    Took a friend to get her social security from retirement.nIt was a success she got her stuff within 4 weeks
    Lion4life American lion
    They are kind helpful and knowing about Deaf people who need request a interpreter...
    Mark Kopecky
    Helped me and directed to website and handled my issue in less than a week.
    Imanuel Jimenez
    Loved it got me what I need with a great staff and got done faster then I thought it would take
    Elizabeth Brown
    Fast and easy. Have been there twice have not waited longer than an hour.

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