Flagstaff Social Security Office

Flagstaff Social Security Office

The Flagstaff Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Flagstaff Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Flagstaff Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Flagstaff Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Flagstaff Social Security Office

    Spazz Attack
    FINALLY OPENED THE LOBBY! I recently got married and was trying for a week to get my name changed and the number on the door didn't work. Seems to be bit better now. But PLEASE listen to people when they tried calling, emailing and walking in. It's been a struggle. But we shouldn't have to repeat ourselves that the number doesn't work to make appointments. THE NUMBER YOU KEEP TELLING US TO CALL DOESN'T WORKnnNow that's done, I'm very thankful that the lobby is open because now we can get serviced rather than playing goose chase
    Stevie IntoTheWild
    Our tax dollars hard at work. Office is still closed for walk-ins and you must make an appt but can't get through the phone line to speak to someone in order to do so. You work all your life with these people taking their cut from each paycheck and you can't even get answers or get someone on the phone. Why are they still working from home? Is Covid going to be an excuse for horrible service? NO TAXATION WITHOUT REPRESENTATION!!!!!
    A YM
    Had an email from them, asking for some documents. Have been trying to call the office for two weeks. Phone does not work. Called the national office. They made a phone appointment with this office a week later. I waited for their call for the whole hour. No one called.
    Allison Pond
    You can't go in to the building without an appointment but the phone number for the office provided doesn't work. So if you actually need to go in and talk with someone, you won't have much luck here
    gamer 268 j
    One teller. Spoke for over 20 minutes to woman who got a scam call with a full waiting room.
    Thomas Ellis
    Exceptional customer service - saw my whole family 15 minutes before appointment, very professional, friendly and thorough.
    Lori Chavez
    Had back surgery went there cuz online didn't say you need appointment so with staples in my back I drove there pulled the door was locked tried other side was locked no signs saying closed I pushed the handicap button and still nothing then this very RUDE security female guard comes out yells saying read the sign don't pull on the door, first she is an employee and should treat people with respect and she should of said you need an appointment and this sign will tell you how to get an appointmentthere was no need to yell and second she doesn't know that I didn't bring my glasses so I couldn't read that small sign and my back was in so much pain from driving there because the website didn't say you need appointment or you won't be seen. It's sad how this security guard hates her job or hates people and should not be working with the public. Word to that security guard in the flagstaff office don't yell at people I was only pulling on the door didn't hurt anything or anyone. I don't even know why they have a guard there the doors are locked.
    Olivia Kile
    Ridiculous. They should not be allowed to STILL be closed. If the DMV can be open so can you. I now have to spend money and wait weeks to change my last name for a service that I can only get THROUGH YOU, IN PERSON that is supposed to be free and take an hour.
    katlynn cloud
    The lady was so rude that I just spoke to. I wasn't quite understanding the terminology she was using and she was refusing to explain in more layman's terms. And then got mad when I repeated back incorrect information
    April Hartford
    Gotta say, I had a hoot of a time there! The security lady greets you with a smile and kindness and also makes you feel safe. The kind lady that helped me went above and beyond to make sure what I needed done happened and was correct. She was also fun to talk with, would love to meet her for a few drinks sometime... I think it would be a fun time. Anyway, great place unless your an a-hole and not kind to them. Just be a nice person. :)
    Chryste Morris
    The website for the local SS office did not say that it was closed except by appointment only. I drove an hour to get to the office because online couldn't help with my issue. I get there, called the number and was told they'd connect me with a person from my local office. I got their voicemail and have still not been called back and I left the message over a week ago
    Fran Randall
    I have been 3 times in the last few months for different reasons. There has been a bit of a wait each time but have found the staff to be compassionate and helpful. I appreciate them. I tried to call the phone number listed. I guess it is for the Main US SS office because the wait time was 1 hour. I spend that much time trying to find answers to my questions online so I find it simpler to go to this office for help. They are very helpful and kind.
    Carlos Gonzalez
    UPDATE: Scheduled appointment 2-3 weeks ago for this morning. Even received appointment confirmation call yesterday. Someone called 30min later. Apologized for being late. Grateful they were apologetic and graceful with my father during the call.
    kelsey bremer
    Terrible customer service, fully staffed office but unwilling to receive documents unless they're mailed. No drop box or place to drop off documents. Can't just come in wearing a mask and stand behind plastic like everywhere else. Seems like they're just milking COVID for all it's worth.
    Richard Brown
    My wife called this office and was going to make an appointment. Miss Castillo helped her over the phone and saved us a trip to the office. She was so very knowledgeable, pleasant and very helpful. We canu2019t say enough great things about her.
    Angela S
    Terrible business practices. Their hours claim they are opened until 4 pm.nI was here at 3:40, and they looked to have been closed for a while as all front lights were off.nAnother business woman showed up and said this has happened two days in a row.nnNo note posted at all. Guess govt employees now get to choose their own hours?
    Mike McDonald
    Iu2019m only giving this a one star because they donu2019t have the option for zero. Weu2019ve been in 3 times lately to try to collect SS. Somehow they havenu2019t been able to get the documents we brought on our previous visits into their system. They have given me very different data information than Iu2019ve found online and what the Denver office tells me and wonu2019t even try to explai why other than u201cThey are wrongu201d. We did learn something new though...a crochet hook is a dangerous weapon and isnu2019t allowed.
    Mandi Sanford
    Have been to the office 3 times in past 8 months or so. Every visit has been quick & easy! Hardly any wait time, even without an appointment. Also, every employee I've dealt with has been friendly.
    steve winchester
    Worthless government agency, can't even make an appointment without waiting 40 min. If you go in the office you can't get a seat. Nobody even at the front desk to answer a question. You really can understand why they need a security guard, everyone that enters the door gets pissed off.nSAW
    Pat Barber
    go ahead, call the phone number listed for this office. You'll get a message that this is a tty line and if you're not tty enabled, you'd better hang up, then it starts screaming at you with a sound that demands you hang up.nnAnd it makes you wonder if you even get a person to talk to, are they apt enough to help?
    Kim Trulove
    Awesome! Had an appt. Mrs Newbauer was recommended by a friend but you can't request who you will see. We got very lucky & got Mrs Newbauer! Super smart & lovely! Made us feel very very good! Thank you Mrs Newbauer! She does a great job!!!
    kelly diffie
    These guys lie to your face and even deny you access to management or supervisory staff. This place is fully staffed with the most rude and incompetent people Ive ever met or worked with. Its as if they go out of the way to hire the least qualified people with the worst people skills.
    S Powers
    Office is still closed have to call sit on hold phone gets answered can hear people talking closing doors no one spoke for over 10 minutes just hearing doors open and close.
    Waited on the phone to make an appointment for 50 minutes only to be transferred to the survey without being able to even make an appointment. Horrible system. There's NO local number to call so you have to use the 800 number even for local appointments.
    Karin Sjobakken
    Wait time to talk to a SS representative was one hour so I didn't bother. The last time I was in the Flagstaff, AZ office the front desk clerk was so rude I walked out. Typical government facility. No way to talk to anyone unless you have lots of time to spare.
    Marissa Lukezic
    The best SSA Office I have ever been to. I wish allnSSA Offices were like this one in Flagstaff.
    Marissa Whatley
    Called the main 1800 number. Sat on hold 45 minutes told the representative what I needed then he hung up on me.
    Frieda John
    They were on point with everything we needed for family member
    Delvino Arenas
    Good details showed on maps
    Monica Carrillo
    It's far away

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